이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 14개를 기준으로 한 점수예요.
+The hotel doesn't have online access so we paid in cash at the hotel, even they don't know the name expedia which we booked online. Arrogant manager & front desk employee.never will be here again
+Given the reviews of the BenMas, I expected something better. The rooms were quite small and very warm without a fan. Many of the outlets didn't work. The food was fair, but limited and the dining room & linens rather run down. Overall, the staff did not seem to be able to solve problems or provide solutions without being pressured to do so (not at all my experience in other Ethiopian hotels). The BenMas is affordable, but I will look for other hotel options the next time I'm in BD
“Very nice”
+Very nice and clean room. There were also mosquito net. Room service was very nice and polite. On breakfast there where a lot of different european and ethiopian food. I can recommend this hotel to everyone :)
Verified traveler
2019년 3월
8.0+Very nice staff restaurant have a very elaborate menu food excellant and room ok but shower need sone minor repair to cirrect leak to floor if the room.
Verified traveler
2019년 3월
8.0+Frendly staff very helpful room comfortable and good breakfast selection
Verified traveler
가족 · 2018년 12월
10.0+I liked the staff’s effort and care in making sure our stay was as respected and pleasurable as possible. The view is beautiful. Just a friendly environment all around.
+In general, we enjoyed our stay at the Ben Mas Hotel, however, some things about it could have been improved. The staff was friendly and helpful, but many times people at the reception desk did not speak great English, and it was difficult to make our needs known. There were water issues. Our room did not have hot water every day of our stay. Our friends had hot water only one day out of four, and one day they had no water in their room! If we filled the sink even partially full, when we drained the water, it poured out of the bottom of the s-pipe onto the floor. Fortunately there was a floor drain in the bathroom so the floor did not stay wet with a puddle. Internet access was not 100% in the rooms or lobby! and was often slow to respond. On the positive side, TV reception was good.
Verified traveler
2018년 9월
6.0+Sauberkeit, reception service ist gut. Aber im Service im Restaurant /Frühstück ist nicht gut.
“Nice hotel far from downtown or the center.”
+Checking in was smooth. our double bed room just what we expected. Breakfast buffet didn't have much selections. Staff attentiveness was appreciated. There was a little dispute in regards to our bill. The total on the receipt showed in the $$ amount instead in Birr the Ethiopia currency. I was happy when they corrected it.
Verified traveler
2017년 7월
6.0“Friendly local hotel”
+Friendly staff. Slightly out of town. Room wasn't that clean. Breakfast was good.