이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 125개를 기준으로 한 점수예요.
+Very good pet friendly hotel
“Brilliant.”
+The hotel was unexpectedly fabulous, made so by not only the beauty of the place but also by the friendly and extremely capable staff, in particular Elaine at front desk.
+There was no offer of porter services to and from our room. We had to haul our luggage up 3 flights of steps. The room was smaller than expected. The dining staff were friendly. I was rather surprised at the price of 2 poach eggs, sausage and a small croissant at 19 pounds or $25.00 dollars. Each morning. If i had been given a an opportunity to know prior i wouldn't have ordered it. Maybe because i took the small croissant and butter off the breakfast buffet i was also charged for that also. It was disappointing.
+The Staff were amazing, super helpful, friendly and went out of their way to make our stay pleasant. The property itself could use a bit of love and care.
“What a wonderful hotel”
+The staff were amazing and so hospitable. They met your every need. The grounds are beautiful. Very beautiful restful venue. The food was excellent.
“Excellent experience”
+This was our second visit in two weeks. We were initially attracted to it because of the outdoor heated pool which did not dissapoint. The staff were helpful, courteous, polite, professional. The rooms immaculate - very relaxing. We had food on the second visit - dinner was perfect, breakfast, likewise. They seem to get everything right here. We look forward to visiting again - very, very soon.
“Lovely grounds”
+Our third visit here. We love the grounds and location close to Lacock. Breakfast was a little slimmed down this year and we were informed a latte cost an extra £5. I think there needed to be a drinks menu at breakfast informing if drink options and surcharges. More local produce would have been nice. There were unfortunately some works outside our room which meant our room had a pungent drain smell. We did report to staff but they bought really offer any contingencies. Overall a lovely stay but a few slightly underwhelming features this time that made it hard to justify the price point
+What a pity, as this hotel has so much potential. the room was not ready until after 6, the cleaning had been abandend half way through.There was no apology Although the room was advertised as cosy. it was more than big enough the problem was with the cleanliness.There was a weird smell which we didn't get to the bottom of, the head board had a thick layer of dust and behind the bed was disgusting. The night staff assured us that it would be cleaned for the next night. It wasn't. well I had already had one disturbed night sneezing, I didn't want a second so asked if they could clean it before i went to bed, which they did. With a bit of attention to detail,this hotel could live up to it's 4 star rating which at the moment it sadly doesn't.
Verified traveler
2025년 8월
“Faded grandeur”
+We booked for 3 nights for a convalescence break. The first room we were in had a huge hole in one side of the bed as the mattress was clearly very old. The staff were excellent and moved us to another room the following day which was much more comfortable. We were on the shady side of the hotel with some road noise when windows were open but the room wasn’t too hot despite the weather. There is no double glazing in the hotel which needs updating. Grounds and pool are good. Staff were all very nice
+The grounds of the house is beautiful. We wondered around and even walked through the cornfield. The staff was Excellent and went out of their way for anything we needed. My college student son even took his final online exam in the Library which is over 200 years old and the staff gave him a pitcher of water, cookies and a Good Luck note. Best kept secret in the areas.