이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 117개를 기준으로 한 점수예요.
Alex
오스트레일리아 · 혼자 · 2026년 9월
+Large facilities, good staff
−No AC in villa living areas, only in bedrooms
SHOICHI
일본 · 가족 · 2026년 8월
“サイコーでした!!”
+villa に家族(娘や孫たち)と滞在できて良かった。
−Villaの1階はクーラーがなく少し暑かった。 また、ゴキブリが出てきたのでびっくりした(これは仕方ないかも知れませんが。女性陣は、悲鳴をあげてました。笑)
+Good location with nice beaches and swimming pools. Kids were entertained, good family location.
−Bit old, villa smelled musky. No aircon in the living room.
hxchua
싱가포르 · 가족 · 2026년 7월
“Good for large group!”
+Everything , good food and service and cleanliness.
−Na
“Great location for a quiet get-away to Bintan.”
+The location and beach were great. Its a great place to spend quality time with family or friends.
−The facility is getting older and there aren't many shopping areas nearby.
Karlotta
싱가포르 · 가족 · 2025년 11월
“Thoroughly enjoyed our stay. Great family vacation, highly recommend”
+We loved the beach, it was really clean and the sand was so soft, the best we have experienced in Bintan. Our villa was really nice too, it felt bigger than the photos and everything was in great condition. The variety of pools was perfect for the whole family. The staff were super friendly and helpful. The food was pretty good too, and even catered for my vegan diet. Overall excellent value for money.
−The kids club is really good and big, but would have been nice to get more variety of toys. Also, the gym and the sauna both smelled a bit musty, I think they need a bit of a renovation. But these are very minor things, we would definitely stay here again.
Valter Henrique
브라질 · 커플 · 2025년 10월
+Staff very helpful and polite, location and infrastructure excelent.
−The mattresses could.be more comfortable. Not a big issue.
chingying
대만 · 친구들과 · 2025년 9월
+整套樓面積很大而且早餐很豐盛
−有點舊
Sophie
뉴질랜드 · 가족 · 2025년 9월
“The staff and facilities were amazing, the villa is tired but it served our purposes well”
+The facilities (eg pools), staff and the family friendly activities were amazing!
−The villa itself was a bit tired and some of it wasn’t that clean or user friendly (eg kitchen cupboards weren’t very clean and were mostly filled with cleaning equipment like mops, could have done with a good clean, toaster and few more cooking utensils etc)
KUMARI KARTHIK
싱가포르 · 가족 · 2025년 9월
“Enjoyed with family though not happy with the property, certain individual and overall service and facility.”
+Spacious.
−Not Senior friendly (not rooms in ground level, old people must climb steps each time to access rooms. Not all bathrooms have bath facility. Bathing area is not fully glass shielded (in common bathroom), water flows everywhere near toilet and wash basin. We travelled with 8 year old kid and 60+ years ladies. Our ferry time was at around 8:35 am giving us less than 30 mins for breakfast at The Coffee Shop restaurant. It was too early for them to have breakfast. Even after requesting for carrying a few Croissants, a male staff denied this request. This being our 4th visit to Nirwana Gardens group we can clearly see that the hospitality levels are coming down. May be we should be exploring other options and cut ties with Nirwana Gardens group.