이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
+Good
Monica
멕시코 · 친구들과 · 2026년 10월
“Un buen hotel cerca del centro de Puebla. El staff muy amable”
+Las habitaciones muy cómodas y amplias
−La alberca fría y la terraza un poco desangelada
Yu On
미국 · 친구들과 · 2026년 9월
+Bakery was good, but not much options available.
−Mattress: The mattress felt too soft and did not provide adequate support. Bathroom: The drainage is very slow, and it may be partially clogged. USB Charging Ports: The USB charging ports were not working. In-room Technology: Media mirroring from the phone uses old technology and not working.
Aleksei
러시아 · 커플 · 2026년 9월
−Ac does not work. Windows can’t be opened.
Esteban
멕시코 · 혼자 · 2026년 8월
“Bien pero distante de la excelencia”
+La atención del personal, El arreglo de las habitaciones, aunque pienso que a mí habitación le faltaba un tocador
−Estoy acostumbrado a la calidad sobre todo de los amenities (shampoo, crema, etc) y los que tenía eran genéricos, en mi opinión no están al nivel del estándar del banyan tree y los precios que se pagan. También las almohadas me parecieron bastante incómodas. El buffet del desayuno es poco variado. No está mal pero uno espera otra cosa por el tipo de hotel.
juanvD6323VE
혼자 · 2026년 7월
“stay in Puebla, eat at Saffron”
+excellent Thai food in Puebla, amazing city views and house vibes at the rooftop bar, thanks to Giovanni, Christian, Oscar, and Jennifer for an unforgettable experience
Climber310376
가족 · 2026년 7월
“Wonderful experience”
+Giovanni was professional, helpful, attentive. He had a lovely personality. We enjoyed ourselves very much Raymond
“Thai and Chile en Nogada on the rooftop”
+We stayed here because it was close to the zocalo and the rooms are quite comfortable. We ate at the Thai restaurant, and Giovanni took great care of us. I actually ordered Chile en Nogada and it was amazing. Would recommend!
“A Hidden Banyan Tree, must stay!”
+Stayed 2nights before Mexico City business trip. It was better than what we expected! Location: About 2.5-3hrs from Mexico City Airport, we hired a car with a driver through the hotel. It was easy, but getting out from Mexico City took us an hour, so it wasn't a short ride. Wasn't sure if this long trip was worth it just for the weekends. But it was worth it. Hotel sits at the end of the historic downtown. Google map said to walk about 15min walk, wasn't bad at all. For us, it felt shorter. Room: Cutest room you can find. Old Mexican traditional, but modern and sleek design. My room was facing the back of the building, overlook the grassy patio area with a pink cathedral with 2 Juliette balcony. Room was big enough, has separate tub/shower/toilets. Only thing missing was full length mirror. Loved the decor and views. Restaurant: Beautiful breakfast with patio was great. Had dinner on first night at international restaurant and it was amazing. I have never tasted this much of great flavor! We ordered Roasted cauliflower and Quinoa salad, both were amazing. Breakfast was great and amazing selections. Had dinner at the rooftop Thali restaurant, was amazing too. I've been to other Bany
“Nice stay in Puebla”
+Banyan is very very very nice hotel situated on a very quiet corner in a nicer part of Puebla. The service is top notch and the food and restaurant staff were really really good to us. The beds were comfortable, the rooms were very tastefully decorated and it was a very comfortable stay.