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“Wants to be 5 star, but simply isn’t”
+Large comfortable bed in the Marco Polo room Lovely large free standing bath in room Receptionist offered to carry luggage up the 3 flights of stairs, which we of course declined Free off road parking Nice toiletries
−Check in was 3pm. Arrived at 2:35 and told to come back at 3pm with no offer of an area to wait in Black hair in the bathroom sink No blinds opened so no daylight or view Stale water left in coffee machine Half an opened bottle of water left in fridge in room Tv remote did not work Hot water was dangerously hot - scalding The toilet seemed to share a window with the toilet in the nest door room and therefore there was a open gap between the two toilets. You couldn’t see into the other bathroom but could certainly hear! Floorboards in room were very dirty, turned the soles of my socks black
Watkins
영국 · 커플 · 2026년 10월
+Staff and property were both Amazing!!! Deffinalty booking again!!
−Nothing to dislike it was perfect!!!
Hannah
영국 · 커플 · 2026년 10월
“Lovely stay”
+Beautiful establishment with lovely decor, the room we had was amazing, and the location was perfect.
−We had arranged for an ice bucket and glasses to be in the rolm as it was ny husbands birthday, but this was not done. Also, one of the lights in the room didn't work but as we was only staying after a night out, it didnt make much difference.
“Just fantastic ( free safe parking a big bonus) and location great”
+From the moment we arrived staff were welcoming and attentive. The building is unique and wonderful in all the best ways and the bedrooms all unique but mind blowingly stylish and the tv and bath/ bathroom wow
−Genuinely nothing - the pictures are from our stay- what's not to like ❤️
“A lovely night, we really enjoyed our stay.”
+A stunning room!! So pretty and well done.
−No biscuits with the tea making facilities
Christine
영국 · 혼자 · 2026년 10월
“I would stay again as the staff were lovely and the room as a whole was great.”
+The room was very comfortable with a huge free standing bath. The bed was great as I like a firm mattress
−The reception wasn’t open at all times. You could eat in the restaurant but couldn’t order snacks/sandwiches or breakfast. In my room one of the window locks was broken so I didn’t feel 100% safe
Lesley Samms
영국 · 혼자 · 2026년 10월
“Friendly and comfortable”
+I visit Birmingham often and I will definitely return to the Baloci! I was greeted warmly on arrival and felt looked after. Car parking is safe and room was lovely - warm and comfortable. Extensive tea and coffee with Oat Milk in the fridge was a lovely bonus.
Jeff
오스트레일리아 · 혼자 · 2026년 10월
“Very good location, friendly staff and great decor!”
+Great decor, spacious, comfortable, clean!
−I could have a drink but couldn’t get late cheese plate after I got back, seemed such a simple ask but NO the kitchen was closed (when I could see staff in the kitchen). I’d have thought this could have been possible for a paying guest!
Anthony
영국 · 커플 · 2026년 10월
−Room had no windows. TV did not seem to have live channels. No instructions in the room.
Paul Gamble
영국 · 커플 · 2026년 10월
“Amazing hotel”
+Absolutely fantastic from start to finish, got a phone call on the morning of the booking to ask if we would like a complimentary room upgrade, we were upgraded to the Alexander suite which didn't disappoint with its unique design, very comfy super king size bed, large TV with Netflix, mini fridge, massive roll top bath, rainfall shower, super soft towels, the room really has it all, already looking to book again next month for our wedding anniversary.