이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
+An incredibly beautiful hotel with the best staff and amenities, great location.
Virginie
프랑스 · 커플 · 2026년 10월
4.0“So noisy! Not soundproof.”
+The location
−The noise Worst night ever. It seems the street was in the middle of our little bed.
“Avoid room 24 in the basement , especially if you booked and paid for a room with “picturesque views””
+Beautiful reception area. Characterful.
−I booked a King Superior Room with a large double bed and sofa bed for my son who was travelling with me. I specifically booked that room as the description mentioned it had “picturesque views” and previous reviewers had posted photos of sweeping views of the city. When we checked in, we were allocated a room in the basement (room 24) which was overlooked by the street and had a view of the bins. To make matters worse, the large windows had ill fitting roller blinds and there was an external light shining into the room. Plus the room and the en-suite were unbearably hot. The hotel staff could not move me to a room with views until my second night, at which point we were allocated room 18 which was so much nicer even though it still had ill fitting roller blinds rather than blackout curtajns. I did give the hotel staff the feedback that the descriptions on Booking.com need to be accurate. If some of the Superior Kings don’t have views, then make that clear. Staff member Chris tried to be as helpful as possible unlike Diane who really didn’t know how to deal with customers who were raising a valid concern in good faith . We won’t be back.
Ana
스페인 · 친구들과 · 2026년 10월
10.0“Genial”
+Precioso y cómodo
−Nada todo bien
chiara
이탈리아 · 가족 · 2026년 10월
9.0+Bello camera vista castello staff gentile, buona colazione
−Prezzo caro
Caroline
벨기에 · 가족 · 2026년 10월
10.0“Un très bon moment qui nous fait découvrir un cadre authentique et un personnel au petit soin.”
+Le contact avec le personnel au petit soin, le cadre authentique, le petit déjeuner, la facilité pour aller un peu partout dans la ville.
“lobby was beautiful,room was not representative of first impression.”
+Didn’t partake of breakfast,only real complaint was the size of our no frills room,lighting was awful
−lighting near table was nonexistent.
Stephanie Charlotte
독일 · 가족 · 2026년 10월
8.0“Tolles Ambiente, hervorragendes Personal, perfektes Frühstück!”
+Das Frühstück war außerordentlich! Wir konnten a la carte bestellen, jeden Tag etwas anderes, zusätzlich zum „normalen“ Frühstück. Das Personal war superfreundlich und sehr sympathisch!
−Uns hat eine Duschkopf gefehlt, abgesehen von der Regendusche.
Andrea
이탈리아 · 커플 · 2026년 10월
10.0+Meraviglioso, se potessi darei la lode.
Lavinia Lanzarini
이탈리아 · 가족 · 2026년 10월
7.0“Camera molto deludente. Attenzione”
+Staff molto gentile, bel quartiere, a 30' a piedi dalla royal mile. Hotel pulito, accogliente e struttura storica.
−Molto delusa da essere stata infilata nelle vecchie camere della servitù al -1 con vista bidoni dell'immondizia. Tra l'altro rumorosissima!!! Troverei corretto specificare che esistono questi tipi di stanze e magari farli pagare meno.