이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 113개를 기준으로 한 점수예요.
Willem Hermanus
남아프리카 · 가족 · 2026년 8월
5.0“The Hotel needs a facelift inside and out!”
+It was in Melkbosstrand where we wanted to stay over.
−Receptionist not friendly at all. I asked Booking.om for the best rooms in a hotel in Melkbosstrand. Booking .com came back stating that the Hotel was nearly full, only two rooms left. The evening our television did not work, one of the staff finally came to help, took us to a Seaview room - open, that TV did not work, he took us to another Seaview room also empty and then he said the one next to that room is also empty, also with a Seaview. Booking.com - Not honest when it comes to room availability!!!!
+Clean rooms
“Very friendly and polite staff”
+Close to beach, secure undercover parking , clean
−Nothing
Bongane
남아프리카 · 혼자 · 2026년 2월
9.0+Close to the beach
Naomie
남아프리카 · 커플 · 2026년 2월
1.0“It was horrible.”
+Location, that's it
−Shortage off staff scheduled. Apparently the new norm. Receptionist must do everything. Wi-fi disconnecting all the time. Staff could not get Netflix to work. They informed us that they can only speak to Jacky; the manager on Monday to sort this out. Wrong TV remote in room. DSTV Channels. ONLY 10 channels available: 2 radio channels; 2 soccer channels; 2 Not working channels; African church channel; Sky news; e-tv; Mzansi. NO movie channel. How was this decision made? Toilet seat broken. Extractor fans not working in bathroom. Very dark bathroom. No milk or coffee in the room. 1 packet of peanuts and I guess the other packet of peanuts was eaten by someone else, evidence was lying next to the table on the floor. Room service: Food arrived without lids, just open plates. Cold. No salt or pepper or any sauces with breakfast. Tasteless. Worst Steak and chips ordered for the evening. Was not medium as ordered. Well done; dry and tasteless. Only received a small bakkie with tomato sauce. When calling reception, you just don't get answer. Which is understandable if the receptionist needs to do ALL the work. They really try and sort out stuff with the limited resources available. Pot pla
Sharon
오스트레일리아 · 커플 · 2026년 2월
9.0“Short stay but excellent and staff were very friendly and helpful”
+Room was large and very comfortable
Rolando
스위스 · 혼자 · 2026년 1월
8.0+Emplacement excellent, pres. de la mer et des restaurants.
−Wifi se coupe des que l'on passe 30 seconds sans l'utiliser. Il faut toujours faire une reconnection, ce qui est penible.
Tebogo
보츠와나 · 가족 · 2026년 1월
9.0“Otherwise it was a great stay and very close to the beach”
+The rooms are spacious
−It will be nice to have a stove and oven in the kitchenette or make it a full kitchenette. Capetown restaurants are pricey😂
Michelle
남아프리카 · 가족 · 2026년 1월
9.0“An exceptional facility with friendly competant staff in a perfect location.”
+Sadly the entire area had a water interruption for 36 hours about 12 hours after our arrival which made things difficult. Perhaps the facility needs to look at using the mains water supply to feed 4 x 10 000L tanks and for the water for the facility to come from a pressure pump from the tanks. Where there is a water interruption, which will start to happen more frequently in the Western Cape as the population exceeds the water source, there will still be water in the hotel. So this affected the start of our stay. But everything was perfect.
−I believe the kitchen/bar needs to be marketed better by offering lunches etc to outside guests. There is a lot of income to be generated by this. Have regular happy hours. I think an infinity type swimming pool in the area where the chess set is contained may also be a great idea.
Ryan
남아프리카 · 혼자 · 2026년 1월
8.0+Clean next to beach