이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 6개를 기준으로 한 점수예요.
Juan De Dios
멕시코 · 커플 · 2025년 12월
+el lugar y la regadera
−no habia tuallas y el agua estaba fria
투숙객 리뷰
멕시코 · 혼자 · 2025년 11월
“Gran Alojamiento”
+me pareció muy bien, buena opcion con desayuno
−nada
antoine
프랑스 · 커플 · 2025년 11월
“Horrible”
+Very well located
−For two nights we had to change 4 locations. 1st. Original location was overbooked we had to change to another hotel of the group. 2nd was nothing like the pictures. It is the place that military/police is using to sleep. Full of men with guns, it looks like a frat house. And it definitely not felt safe. (Police is usually rude and violent with some cases of extortion that I experienced firsthand on the roads) -We asked to be in another part of the hotel. The hotel jacked up the price and for an extra fee we had our room. This the third location 3rd we are upgraded with a quite an increase in the fee. We enter the Room and there’s huge stains on the bed… we ask to change, and we end up in a okay one ( it is in a better location in the same hotel were the police was but they are totally at the end of the hotel and we are at the entrance. It feels safer. But…. At 3 in the morning ROOSTERS plural, started to sing until we left at 8 THERE WAS NO HOT WATER They have a farm in the middle of the hotel that we haven’t seen when coming at night. It’s full of roosters, chickens and rabbits all around. And we’re downtown Cuernavaca…. Unbelievable! For our second night we ask to be moved to an
Carlos
멕시코 · 커플 · 2025년 11월
“This place sucks, not recommended at all”
+Breakfast was not that bad
−Shower was broken Water pressure from the shower was inconsistent We found a worm in the restroom, and when it was mentioned to the staff they said it was normal and that we should have expected similar situations We didn't get blankets until the 2nd time we asked for them It was plagued with ants Electrical outlet inside a wooden closet (which is a fire hazard) Breakfast took more than 35 minutes to serve scrambled eggs The bathroom was ill equipped, had no soap, cream nor conditioner and shampoo was heavily diluted with water When staff was confronted about the aforementioned issues, they shrugged and basically said "should've said something, deal with it"
+El personal muy amable y servicial
−Que el agua de la alberca es fria