이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 68개를 기준으로 한 점수예요.
+Awful. We got there & they did not have a room for us.
+My good looking Turkish partner and I booked this so called hotel for one night. We arrived shortly after booking only to be told there were no rooms available, even though keys to 5 rooms were visible. They fluffed around avoiding my request for the room for some time and I had to threaten to call the police if I wasn’t immediately refunded. Only then were we give a room that was so disgusting that I’m pretty sure it was actually a janitors closet with a bed in it. We checked out within an hour. I’m aware this is South America but this hotel was pretty blatantly homophobic and this behaviour isn’t acceptable in 2024
“Don’t stay here”
+It’s noisy. I don’t mind the uncomfortable bed and cold shower, I can live with that. It’s the noise coming from everywhere. The rooms are hard to find because of the structure of the building. The corridors are dark. There are better hotels for the price!
“Horrível”
+Foi horrível, não recomendo para ninguém.
Verified traveler
가족 · 2019년 9월
+Limpieza muy tarde Mala conexión a internet Buena ubicación
Verified traveler
2019년 9월
+Although I booked the room over a month in advance, upon arrival (exhausted after 5 days of mountain trekking) I was told that they gave my room to someone else who reserved it three months before. I was told that the reservation was made but was never confirmed by Orbitz and as such the room I booked was not available. They showed me three rooms but none that could accomodate a couple, and it looked like a place that you rent by the hour, not the night. We had to find another hotel last minute and spend much more than planned. It was a horrendously terrible experience and makes me very reluctant to use Orbitz again. Additionally now have to go through a process to get my money back so I can try to offset the last minute hotel room I had to find for us.
“Decepcionante”
+Muy mal las condiciones pesimas y el desayuno tambien
“The worst hotel in Cusco Peru - Stay Away”
+How can a place so awful be a part of such a beautiful city? As soon as we pulled up outside and looked at the dirty, holey curtains hanging like rags behind the stinking glass of the rotting windows we should have turned and run. The receptionist was very slow and she was making private mobile phone calls to verify with owner the price given by email on my reservation. They don’t have a computer system for reservations. She asked me to país the full amount in cash, if we wanted to use our credit card she said we have to pay 15% more. We pay cash and she didn’t want to give a receipt, after complaining and she has to call owner by “cell” they wrote a note with the amount paid. The room was tiny and stank, as did the rest of the building. It was a combination of cats, mould, rot, damp, the local petting farm and a pair of Zoo Keepers’ wellies. The bathroom smells like sewer and no hot water. We didn’t take a shower and Cusco is cold. Our bed was horrible! Like a rock and nasty, the sheets were old and had holes. We couldn’t sleep so we had to take Tylenol PM. No heater, room was freezing, windows are old so the cold air goes inside of the room all the time. Their dog was barking all
Verified traveler
2019년 7월
+La habitacion no me gusto. La imagen que te ponen de tu supuesta habitacion es engañosa.
Verified traveler
2019년 4월
+Friendly staff. The rooms doesnt look like the pictures so I was disappointed by that. :(