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“Shut down due to “events””
+Nothing, it’s shut down.
−Everything, it’s shut down.
+This hotel is closed. I got there it was closed. Booking.com refuses to refund my money
−Its a closed hotel, booking.com refuses to refund my money. I drove 7 hours and when I got there it was closed.
+Nothing
−How can you take bookings and not be open ????
“THE HOTEL ISNT OPEN”
−THE HOTEL ISNT OPEN.
“Even though I had some trouble with checking in the staff was kind and helpful”
“Staff seemed poorly trained”
−Hotel billed my credit card although Booking .com already billed. I have called three times and hotel fails to revund duplicate billing. Please help.
ANNETTE
미국 · 커플 · 2026년 1월
+NOTHING
−NO BREAKFAST, ICE, IRON, LUGGAGE CART, KEY CARD HAD TO KEEP BEING REPROGRAMMED, WINDOWS WERE ROTTEN AND FRAMES CAME APART WHEN OPENED, HOT WATER IN SINK TOOK FOREVER, NO FITNESS ROOM, NO ELEVATOR, PILLOWS WERE FLAT AND HARD - IT'S A GOOD LOCATION, THE ONLY HOTEL IN PRENTICE BUT OVERALL EXPERIENCE WITH THE PLACE WAS HORRIBLE - GOOD LUCK TO YOU, HOPE YOU CAN GET IT STRAIGHTENED OUT!
+Did not have breakfast.
Jeffrey
미국 · 커플 · 2026년 1월
−There was no place for dinner and there was no breakfast set up in the morning.
Demofreak1310
미국 · 가족 · 2025년 11월
+The staff was very friendly. Very convenient.
−The beds were not made ery well and there stuff in the bed like the sheets were not changed.