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Robert
캐나다 · 커플 · 2026년 11월
5.0“Dernière fois”
+Nous n'avons pas déjeuner
−Tapis sale, très sale sous la porte de la salle de bain et dans les coins
Richard and Melissa
미국 · 가족 · 2026년 11월
3.0“Not recommended for a longer stay, one quick night was it for us”
+Location in Plattsburgh, NY was great for us since we have family nearby. It was in the active part of town but slightly off the main road so no road noise heard in our room that night. Nice large tv and sheets and pillows (with pillowcases) were nice. Spacious room with good heating on a cold night, included a mini fridge and microwave, two nightstands with lamps, a small round side table and an upholstered chair. It did have a king size bed and it was on the ground level.
−The room and seemingly the whole hotel are in need of serious updating! The website photos of the outside did not seem to match the place we were at. It did not feel like a 'Deluxe King Suite'. There were no bath towels at all! Only had two washcloths, a hand towel and a bathmat. There was a patched spot of carpet near the door. There were no directions for the jacuzzi tub so we didn't even try to use it. and no shower curtain! The toilet seat and lid were pockmarked. There were repairs needed in the framework around the jacuzzi. There was a very sketchy looking coffee maker and generic coffee supplies near the bathroom sink so we did not even try it, and there were no tea bags or hot chocolate for the microwave. The hand towel and washcloths were hung on a broken bar directly above the light switch and coffeemaker. There was no info provided in the room on local attractions or useful stores, restaurants, etc. There was no channel list for the tv, so could not find local or national news or local weather info. The breakfast was lacking any protein sources other then a bit of cream cheese or peanut butter for bagel or toast. There was a make your own waffle thing in a separate room
ELLIOT
미국 · 가족 · 2026년 10월
4.0+The location
−Dirty towel, dust, and super thin blanket
Manon
캐나다 · 친구들과 · 2026년 10월
9.0“Calme, confortable et bien localisé.”
+La literie, la localisation et le petit déjeuner
−Tout était parfait, il nous manquait juste une serviette de bain
BARBARA
캐나다 · 커플 · 2026년 10월
8.0“Bien”
+L’emplacement et le déjeuner
−L’odeur des tapis et la propreté du plancher
+The only thing that we liked about this hotel was the location
−Do not stay at this hotel My husband and I checked in at the front desk and then proceeded to go to our room just to use the facility before picking up my daughter's friend who we were visiting.So we were not in the room very long we had not dropped off our luggage yet.And thank goodness we did not after going out to dinner and coming back to our room, we brought our luggage into the room.I proceeded to call my daughter to say good night, looked by the alarm clock and noticed some bugs crawling out of it.I was able to capture one and take a photo , and it was a roach immediately picked up our luggage and brought it back out to our car. Went to the front desk to complain, and all they did was tell us to contact the manager in the morning. The young man working the counter was very rude. Do not stay here. Do not take your pets here, very awful experience. They did not bother to Accommodate us at all , even though we still wouldn't have accepted another room from them, they have an infestation problem. And the hotel needs to be shut down.
Samantha
미국 · 커플 · 2026년 10월
2.0“If I could get a refund I would. I do not recommend this place.”
+Nothing. Left as soon as the sun came up.
−Bathroom floor had black hairs all over. The bathtub jets didn’t work. There was a huge black stain on the carpet right as you walk in the beds sucks badly. There was a dirty pillow case on one pillow and no pillow case on another.
Martin
미국 · 커플 · 2026년 10월
8.0“Bed was comfortable & breakfast was great!”
+King rm #136 had terrible stains on rug as you enter & chair by door was too gross to sit on-We ask to change rms got 2 double beds rm #134 & was much cleaner-no credit for $ difference but we did request that mgr checks out #136.
−That no one checked out our room before they advertised it as a deluxe room w King bed
“We had to leave at 10 pm and go to another hotel.”
+Location
−Room wasn’t clean. People staying there scared my daughters.
“Déplorable”
+Presque rien
−Propreté Baignoire bouchée et sale, douche qui dégoutté Microonde moisi Frigo sale Draps tâchés et humide Odeur dans la chambre, tapis sale