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+Good selection of room types. Was able to book four adults and one child into a seven person room. Hotel cose to Apia CBD and main hospital. Rate included breakfast.
+Loved how clean the property was. Carparking was small and hard to get out of due to having to reverse. Upon check in, I was asked for payment when I had already paid online via Expedia, staff member asked for a receipt as proof of this, would have thought this should had been updated on their system already.
+Conveniently located a few minutes from town so we could pop in and out as we needed. Staff were helpful.
“Good Location”
+I was generally happy with the room. I couldn't get my TV working so I called down twice an hour between calls but no one came. I asked again the next morning and it was fixed. There was old soap in the shower which made me question the cleanliness??? Great location and generally friendly and the girls helped me with my bags.
+Staff are very lovely and helpful
+Faith was fantastic! She was so nice and friendly. She woke up early every morning to make breakfast for us. She truly made us feel welcome to Apia!
+The noise from some of the quests in the hotel went till 2:00am in the morning need to look into it and control by the hotel. The breakfast need to improved a little bit as well. Overal the rooms are very accomodate and comfortable. The staff were very helpful. Thank you Alec's Hotel.
+They need more stuff an clean the rooms better very bad experience of checking in no one around waited for a hour an maid in training help us it crazy room was not ready even tho we book it 24 hour ago it should have been ready it was dirty an smell bad the worst was the fridge smelled like fish smh told the maid she said sorry smh
+My money was not worth of my stay, convenient to place, neatness is fine. Wifi was not on.towers was not in a standard, so dirry. Found hand tower so dirty folded up for the guest.
Verified traveler
2019년 10월
+We really enjoyed our stay at Alec Home Away. Our room was nice and clean. The Air Con worked perfectly well. Staff were amazing. Will definitely stay with you guys again when we are back on the island. Many Thanks Hamatupu & Sulu