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“The Best Hotel Room Ever”
+Everything, the room was amazing. One of the best we have ever stayed in.
−Aircon or a fan would have been useful in a small room.
Nicholas
영국 · 혼자 · 2026년 8월
“very comfortable and accomodating”
+Great staff, room was great
−Nothing really
+Staff members are all fantastic. Friendly and helpful. My only complaint would be to invest in some new fans. Ours was truly rubbish and obviously very old. Other than that it was great... A beautiful romantic room. In great location.. x
−Fans old and didn't work.
Michelle
영국 · 커플 · 2026년 8월
“This is a fabulous hotel!”
+The room was beautiful and only wished we were able to stay for longer to appreciate it. The staff were very nice and couldn't do more for us.
“Sensational.”
+The room was fantastic, bathroom really spacious and the place smelt really fresh.
−Nothing!
“Just perfect”
+Everything absolutely everything, so clean, lovely staff, loved the room, the bath, the view of the river. It was just perfect, we had such a lovely time, happy memories
−Nothing everything was perfect
“Good location, lovely room”
+Location and luxurious bathroom
−We were there 2 days Tea coffee etc and towels wee not replenished despite us putting up a sign
+This is my preferred place to stay in Bedford when it is available. The staff are nice, very helpful and try to be as accommodating as possible. Facilities, decor and food always spot on.
−I don't usually have anything to complain about with this property but on this occasion I was quite disappointed with the level of cleanliness in the room. Though the bed was made and the room looked tidy, there was dust on every surface in the bedroom and cobwebs in the windows as though it had not been cleaned for days. I had to clean it myself as I needed to be in the room for work. As it was during the heat wave, the fan that was left in the room was also full of dust and I had to ask the staff to clean it. For someone suffering with asthma/allergies to dust, this would be a problem. Just quite disappointing for a facility with usually high standards.
“Comfortable stay, excellent food, but the room would benefit from a refresh to reflect the price.”
+The room was comfortable and really nicely presented, with a river view, although this wasn't particularly important to us. We especially loved the freestanding bath and the complimentary toiletries bag, which were thoughtful touches. We didn't have breakfast, but we did have dinner in the restaurant, and the food was excellent.
−Our only criticism is that the room felt expensive for what was offered. We booked because there were very few alternatives available at the time, and while the room was enjoyable, it didn't quite justify the price. The décor and furnishings are beginning to look a little tired in places, and a refresh would help bring it in line with the premium rate being charged.
“Great central location with comfortable rooms and nice staff”
+Great location, welcoming staff, very clean room. Good food available downstairs.