이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
“Very disappointing”
+Beautiful surroundings
−Hard to get around
Dr Esme
미국 · 커플 · 2026년 10월
“Short Getaway from the city”
+Beautiful grounds with lake views. Well kept gardens around the main house.
−The rooms were small, had an odor in the lobby and the bed was uncomfortable.
Christa
미국 · 커플 · 2026년 10월
“Carriage House Stay”
+I loved the beautiful grounds at this hotel. Harry’s was wonderful. We ate the 3 times and it was really great. Check in process was quick. Bed was fresh and clean.
−The room was not great. There were multiple Spiders and webs where the wall meets the ceilings. Even right over the bed. Years ago, my husband had a spider crawl in his ear that had to be removed by a doctor. So that was alarming and my husband removed them. Shower was tiny. The heater sounded crazy. SUPER LOUD!
“If your not having an event, the rooms are not really better than a basic hotel, but are expensive.”
+The property is lovely, but the rooms were very average. If you are going with a group, and are able to be together the buildings we saw did have a living room type lobb.
−We did not receive the type of room requested, and had to change rooms, but could not get the same bed choice room.
MARIA JOSE
미국 · 커플 · 2026년 8월
“Even though the landscape is very pretty The service is minimal and the room is small and uncomfortable. I don’t think t”
+The gardens are gorgeous. Feels free
−The bed and pillows were very uncomfortable. The smell coming into the house wasn’t nice
L3755OXmelissak
커플 · 2026년 8월
“The website makes the rooms look nicer..”
+Beautiful grounds. The restaurant Harrys had yummy food. Stayed in the Lodge. The room was underwhelming, bathroom was not cleaned. Hair in the tiny shower, pretty gross. The buildings are in disrepair.
“Restorative Quick Escape”
+We wanted a quick peaceful get away from our home in the Washington, D.C. area. Airlie was the perfect place to visit. We walked the extensive grounds, appreciated the hotels commitment to sustainable practices, and were thrilled by the fireflies that performed for us on Saturday night!
Jet12644634847
출장 · 2026년 7월
“Luxurious”
+The top golf was closed when I visited. 😢Extreme comfort, elegance, and rich abundance. Gourmet food!!!!!!!!!! Had a great time
“The whole staff needs training”
+The customer service at the Airlie was terrible. Checked in at 2 pm let the staff know the AC was not working in our room (it was July 4th 2026, 105 degrees outside). Let them know that it wasn’t working at 4, then 5 then 10pm. They finally decided to move us at 12:30AM when I asked for a refund because we were leaving. Then magically, “oh we have plenty of inventory, just move them”. I had two reservations, one for me and one for my daughter. So they deactivated all the keys since I was switching rooms. I had to wait for someone to open the door to my room so I could grab my things. My daughter had to walk back to the front desk to get new keys (it’s a big property and a long walk at 1AM). We didn't setting into our new room until 1:35AM. I just keep hearing I don't have the authority, it’s not my job. No body called us at any point to give us updates. They just looked past you as they listed to you tell them about the issues you were experiencing. The customer service was terrible. Everyone needs training. Harry’s restaurant was ok. After we paid our bill and tipped the bartender he informed us that he doesnt get those tips and he pulled out a QR code asking us to please tip him
“Wedding Anniversary”
+We got married at Airlie in June 2025, loved our experience and how beautiful the grounds were. Due to the wedding we weren’t able to explore much, but we can back for our one year anniversary and explored the reservation. Absolutely gorgeous! Look forward to next year.