이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 200개를 기준으로 한 점수예요.
lakdawala
인도 · 커플 · 2026년 10월
8.0+Not good....it was misal and sev khamani which was not up to the mark...fruit was ok....had to had tea with bread toast and some cereal....noodles were ok...ok...too....
−Monkey Menace....put a fence or similar protective barier if you can....
Madhuri
인도 · 혼자 · 2026년 9월
8.0+Place
−Facilities
“It was good because of location and staff .”
+Staff was very efficient, breakfast was awesome. Location is the best.
−Some basic toiletries like toothbrush and paste could have been added. In a hill station tea , coffee sachet is must. It hardly costs anything.
Hella
이스라엘 · 혼자 · 2026년 8월
10.0+the staff at the desk was just amazing, we had a bit of an issue with the payment and they still let us check in and pay an hour later. the room was clean and good and there was nice hot water in the shower and the hotel is placed right in the market which is amazing.
−a bit of a communication issue with the staff in the kitchen, but overall its not what we took away from the experience
−Avoid Matheran for Weekend trip Save your time and money! The ghat road is a nightmare with 3-4 hours of heavy bumper-to-bumper traffic. Do not attempt this drive in a low-power car. While the resort's outside ambiance is nice, the actual rooms are a disaster and absolutely not worth ₹13k a night. Our room smelled terrible, and the sofa had no cover and was infested with termites. To make things worse, there was no hot water during a cold, rainy weekend, and basic amenities like hand wash were missing. Even getting coffee and sugar pouches required constant follow-up. Lastly, the food was disappointing, as the vegetable dishes had a strange, overly sweet gravy. Overall, a highly frustrating stay. Not recommended at all!
virmani
인도 · 친구들과 · 2026년 7월
4.0“Not worth your money”
+Dinner was nice and it has good options
−This is my first time experiencing a period stain, and I was shocked when I was charged ₹500 for a bedsheet. I found this incredibly petty, especially considering I’ve stayed in five-star hotels where such charges are unheard of. To add insult to injury, they didn’t even provide tea when I requested tea bags. Furthermore, the phone service was out of the order and the network itself was faulty and No WiFi access in the room. Given these issues, the price we paid was simply not justified.
−the food quality was not satisfactory. All the vegetable dishes were excessively sweet, and there wasn't even any dal available in the dinner buffet."
dheeraj
인도 · 혼자 · 2026년 6월
7.0+Food
−Rooms were average. No mirror in the hall would be helpful.
Mallikarjun
인도 · 가족 · 2026년 6월
5.0“Overall it was good experience. Sweaming pool, music and magic show was good.”
+Breakfast was too good.
−We thought our booking included lunch but it was not. Wi fi speed was too low. There was too much salt in 4 to 5 items in dinner
Classy1812
아랍에미리트 · 혼자 · 2026년 5월
3.0+The location is good. Food quality is good
−The resort is strictly vegetarian, but this information was not mentioned anywhere during the booking process. Hot water was available only for a limited period in the morning, which was inconvenient. I had specifically requested a room on a lower floor due to health concerns; however, I was allocated a room on the second floor in a building without a lift. Additionally, some bathroom fittings were damaged and in need of maintenance. Sound insulation between rooms was also poor, as noise from adjacent rooms could be clearly heard, affecting overall comfort and privacy.