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dajohnson99712
혼자 · 2026년 2월
“Great location, but much to be desired.”
+I preface this by saying I'm not very fussy when it comes to hotels. Price is good, location is excellent. Easy to get on a free bus to go to the two main lift areas. This is why the review gets two stars instead of one. I slept fine - it was quiet and the room was OK - the bed and bedding seemed fairly new and were very clean. The carpet was worn throughout the room and hallways, and the furnishings in the room were adequate but dated. Hotel service is very poor. Staffing at front desk is very, very limited and they don't answer the phone. The staff member I encountered was very nice and attentive given his broad responsibilities. He was the limited desk person, but mostly doing room servicing, therefore unavailable except limited hours at the desk. The sink, toilet and tub in my room seemed to be in fine shape, reasonably recently updated, but some (not all) of the towels were threadbare and the ancient toilet paper roll holder came out of the wall and the even more ancient bathroom fan was not covered (exposed fan blades) and was screeching loudly. I could not use the laundry facility because the change machine was broken during my entire 3 night stay in spite of the staff membe
“Best budget hotel for Keystone and Arapahoe Basin”
+Stayed here in 2024 and 2026 so far. Best value hotel for Keystone and Arapahoe Basin ski mountains. Would come back again. It’s always been quiet and safe. With food and convenience store within walking distance. You could also walk to Keystone’s Peru lift if you wanted
+The carpet looked old and dirty, other than that I enjoyed the hot tub and friendly staff. It was quiet, comfortable beds.
+The guy at the front desk was super friendly
“Unclean/unhygienic rundown and horrible”
+Room was not cleaned after the previous guest. Room was full of garbage, old used towels etc immediately after check-in. When complained, we were asked to wait for an hour (it was 9 pm, we had two toddlers and we had driven a long way to get there).
+Right across from the mountain, beautiful in the fall and has a hot tub/sauna, hard to beat!
+The price paid reflect the condition of this property. The room was assigned was not what I requested but met my needs. The carpet had not been vacuumed in a while you can feel it while walking but bathroom was clean and stacked. The staff was limited as is their office season and their keys cards were often discontinued and had to call them often to get back in, they showed up fast but their manners are poor and often showed annoyance to do this time and time again. They also had no staff in site for the 4 days I was there. They showed up on last night to ask me to remove my dog from the Jacuzzi area. Are had no notice on it around and I travel with a service animal, this individual spoke to me like I was 2 didn't not allow me to explain and he ran out away so I couldn't find him afterwards. He was nice and grand to my husband but spoke to me like I was dumb. Sadly this place does not take care of their place and it shows but for the price I paid again wasn't expecting the Hyatt. Location wise was 5 min to the conference and it's right below A basin. Parking is off street and very illuminated so it felt ok for me to take dog out in the middle of the night.
+The carpet was damp, that was gross. They don't have a coffee maker which is ridiculous given how inexpensive they are. The old mini fridge is loud. It was a quiet place and the surroundings compensate for these small inconveniences.
+Room was adequate and was clean. We dont ski but the hotel is in the middle of ski territory.
+The lock on the door didn't lock. The TV didn't work. The curtains were a wrinkled up disgusting looking mess. Bathroom shelf was barely hanging on with one screw sideways so you couldn't put anything on it. I didn't want to shower cuz I didn't trust the water. The beds were lumpy pillows were Lumpy. Then on top of that there was two metal bunk beds in there look like a jail cell you see on TV but I think those are more clean. And right when I walked in the door there was a half empty bottle of air freshener that did not help the stench in the room. Needless to say I did not get any rest at all. I had reservations for 3 days I checked out after the first night. There's creepy man going in and out all hours of night. I put my suitcase in front of the door since it didn't lock if somebody tried to come in they would trip over it. I got Bates hotel vibes from this place. It was in a beautiful location a pretty view of the mountains but that was about it. Even the water in the hotel lobby the cooler it tasted nasty.