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KUSHAL
영국 · 친구들과 · 2026년 11월
“Best place to enjoy”
+Place is near to town and it's wonderful
“Great location”
+Excellent location right next to the Cathedral. Apartment was clean and had everything you needed. It was quite and the heaters made it very cosy.
−The steps into the building was a bit high which was a bit difficult with my bad leg to lift up to.
+Location was reaply central and easy walking distance to all the different places we wanted to go/see
−Unfortunately the room we stayed in was not like anything in the pictures shown. It was spacious and has potential but it is really due an upgrade. Grubby walls and smelt foisty and of smoke. This smoke smell transferred to our clothes too. The bathroom was nice and newly renovated but towels, bedding and tea towel seemed well used and really need updating for this property to be better.
“Avoid…. Maybe be cheap but still not worth the money”
+Location Bed linen was clean Toilet clean but has an oval seat on a square toilet
−Broken window and hob which looks dangerous. Owners claimed not to know but they take a £50 bond so I bet whoever caused the damage didn’t get their bond back. Bond conditions are returned once flat is checked for damage No heating or hot water and the hot water not discovered until we tried to shower at 9am. No answer to when rang the owner so had to call Booking.com who managed to contact them. Boiler not resolved until 10:30 when the checked out was 11:00. They offered to extend check out to noon but this wasn’t until 10:29 , by which time we’d left and gone for breakfast to warm up It looked like someone had attempted to fix the boiler issue as when we located the boiler, the panel was open and the window said “low pressure”. Things like this should be routinely checked between every stay…. Surely the cleaner needed hot water to clean???? Small uncomfortable bed Mold on shower hose - see photo Ignoring my refund request therefore it looks like a matter for the small claims court
“The location was convenient but other than this we were really dissatisfied with the overall cleanliness of the unit.”
+Location
−The cleanliness of the entire unit. It was extremely dusty and dirty. We also found a cockroach within the kitchen and after complaining about it we were told that someone would come clean it. A lady showed up and picked up the roach from within the cabinet and left. This place needs a deep clean as it made us feel uncomfortable throughout our stay.
“Larger accommodation than expected, reasonably comfortable and a good location.”
+The location was good for my visit. The flat was bigger than expected, with a separate bedroom. I liked the heated towel rail and the underfloor heating in the bathroom I liked having a fridge freezer available. The TV had plenty of channels and was easy to navigate. There was a comprehensive list of instructions for the cooker, the hob, the heating. Lots of useful sockets in each room of the flat. The host sent a message on day 2 to check all was OK.
−There was no toilet paper provided, which seemed strange as it is difficult these days to go out and buy one single roll. However, liquid soap was available in the bathroom and washing up liquid was in the kitchen. Some areas of the flat were not clean and there was a sponge in the kitchen that was well used. The flat was well furnished but with a very plain decor. It could do with some pictures on the walls to make it more homely.
Cuthbert
영국 · 커플 · 2026년 10월
+Location, spacious
−Nothing
“Good position but lacking in the basics”
+Property is in a nice position next to cathedral and was generally quiet apart from the bells every hour, but not a major issue. Property was clean and well kitted out with appliances like oven, fridge, microwave, kettle etc. Smart TV and wifi were good.
−This property (no.16) was not as nice as the photos shown and was more bedsit size. There was not enough cutlery, plates, bowls etc for two people without washing up constantly, and other items for cooking were lacking (for example nothing to drain pasta). We had no hot water for the whole time we stayed there despite sending 3 messages about it, which was disappointing.
“Filthy”
+The location is good, very central, right next to the cathedral and with public transport (tram) practically at the doorstep.
−The apartment was filthy, there is no other word for it. The carpet hadn't been vacuumed in quite a while, there was a dirty tissue lying on a shelf in the bathroom, toothpaste sprinkles on the mirror, the kitchen floor was sticky with quite big stains (not overlook-able), the yellow rug was black at the edges and littered with crumbs, the bed's headboard had grease stains on it... I emailed management to send somebody in for a proper clean: on the plus side they were very responsive and somebody came in the next day. On the minus side, all they did was provide new towels, make the bed and move the disgusting yellow rug back to the lounge area - I had moved it to the kitchenette to cover up the stains. No vacuuming, no cleaning. It's a shame, because the apartment is spacious and could be quite nice; I really liked the layout of it.
Vaughan-Wright
영국 · 친구들과 · 2026년 10월
“A very pleasant stay.”
+Excellent location and price