“Book here if you want accommodation with no towels! Are people suppose to carry towels with them when booking accommod”
+N/A
−Where do I start. Whilst I’d prefer to leave constructive reviews this booking has left me mind blown. I want to start off with what shocked me the most, what is a complete given and a basic when booking anywhere to stay is to be given towels. I contacted the host the evening of my stay, asking where the towels are … I received no response. I had been travelling I would have appreciated towels to shower before getting into bed. I contacted the host in the morning again, the response I received post check out was ‘sorry about that, thanks for letting me know’. Firstly the most rational and human response to give is not that response but to have brought us towels and given us somewhat compensation for this. Booking.com should be ashamed to be having hosts that are not ready nor adequate enough in dealing with customers/providing a service. I booked the studio around 10pm to stay at that evening. I received a call from the host telling me the property would only be available at midnight. I was happy to go ahead at this point as I was travelling from work and would get to the property around 11.30-11/45pm. However I was a little concerned as to why the property is open on booking.com i