이 호텔에 묵었던 투숙객의 리뷰로, 저희 호텔 공급사가 제공해요. 최근 리뷰 22개를 기준으로 한 점수예요.
Dr. Emad Hamza
쿠웨이트 · 혼자 · 2026년 8월
“The worst ever in my entire life.”
−Communication is very bad. The flat was not ready to receive upon arrival (10 am as agreed). Postponed to 2:00 pm, then said not ready yet, needs cleaning. Not reliable at all. Never recommended.
“This not good”
+I didn’t like it because they are not replying
−I don’t like this the are not replying
Ayman
오스트레일리아 · 친구들과 · 2026년 2월
+Nothing
−The owner cancelled the booking at the last moment saying the appartment is not available and it is the website's fault.
+مكان هادي ومريح جدا
−لم ينفذ المضيق حجز الغرفة واعتذر مني
mahmoud
이집트 · 커플 · 2025년 7월
“a major disappointment”
−تمام، إليك النص مترجمًا ومُعاد صياغته بشكل رسمي لتقديم شكوى إلى Booking.com: Subject: Formal Complaint Regarding Unacceptable Apartment Condition and Refund Refusal Dear Booking.com Support Team, I am writing to formally file a complaint regarding a recent booking that turned out to be an extremely unpleasant experience. Upon arrival, I found the apartment in a very poor and unacceptable condition. The furniture was broken, the walls were heavily stained and leaking water, and the overall cleanliness was extremely poor. Additionally, there was only one air conditioner instead of two as advertised, and it was in terrible condition and completely unclean. Due to the state of the apartment, I did not stay there. I immediately informed the host of the situation within minutes of check-in, but despite this, he refused to refund the amount I paid. I eventually had to leave the apartment without receiving any refund. I have clear photographic evidence showing the actual condition of the apartment, including the broken furniture, water-damaged walls, and the overall unlivable environment. The smell inside the apartment was unbearable, and it is difficult to express how awful the experience
+لا يردون علي الاتصال لايهتمون ب العميل لايهتمون ب العميل
−لايرد علي الاتصال
“Exceptional”
Abdalkrim
이집트 · 혼자 · 2024년 11월
“Very good”
Tharwat
유사 억양 · 커플 · 2024년 8월
“Exceptional”