Christopher
友人グループ · 2025年3月
+This was an excellent hotel with a very reasonable rate for our superior queen room and they let us have a late, 6pm, checkout for a moderate extra amount. Very much recommend this hotel
「Good place」
+Was really just here overnight. Quiet area
「Value for money old school hotel」
+I will said this is quite a nice hotel given that i was heading to port klang. Quite a lot of food choice and a supermart nearby. The hotel setting is vintage style like the 90s but i love the vibe of the old school hotel feel with the big spacious lobby. Definitely value for money.
「Friendly and helpful staff」
+The hotel overall is ok but can do better with the cleaning as I can see spiders and bunch of hair on the floor.
「Good hotel」
+It was a nice and clean hotel with a very nice buffet breakfast.
+Very skimpy on amenities
+The hotel staff are definitely 5 star, but the hotel itself needs some updates. I was surprised to hear it was only 5 years old, but the building was much older and sat for many years. The bar is fantastic and I thouroughly enjoyed the entertainment and bartenders were lovely friendly people! The management even went out of their way to bring me birthday cake which was absurd, but just that little extra touch that elevates this wonderful staff! I really hate knocking the room, but it just really needs a good interior designer to elevate the room a bit. The bed was comfy, WiFi worked well, shower water was nice, and they have a nice amenities kit waiting. Overall a very pleasant stay and if I’m ever in Klang again I will definitely consider staying here. Note to single traveling ladies be careful if you explore the area behind the hotel.
+You’re far better off going to the new DoubleTree down the road, which is closer to the i-City mall, much cleaner and dedicated staff. Our room was dusty, areas of detail were dirty (clearly hadn’t been cleaned in weeks), the shower pressure was neglible and only spat out cold water, general dirt and grime was everywhere (the nasty teaspoons were particularly bad) and the pillows were covered in fluff and dirt. Overall it feels like a total disinterest in the attention to detail. I also felt as though the staff were more interested in their phones or joking around with their co-workers than guests. Honestly, just go to the DoubleTree.
+All was OK, except to loud AC in the room.
+Lighting commands in room a bit confusing