+We booked two apartments at WS Opera Vendome well in advance, but when we arrived on the scheduled day, they canceled our stay at the last minute. Their “solution” was to move us to two separate locations 30 minutes apart, which was impossible for our family of eight with three minor children, especially after traveling all day and arriving at 5:30 pm in cold, rainy weather. The customer service representative was shockingly rude and offered no practical assistance. We were forced to scramble to find alternative accommodation that could house our entire group that same evening. Adding insult to injury, WS Opera Vendome is now refusing to refund us even though we never stayed there and the cancellation was entirely on their end. This was, without question, the worst travel experience I have ever had. I strongly urge others to avoid this property and book elsewhere to save yourself stress, expense, and frustration
+Arrived to this property after traveling all day from the US. We called when we got there for instructions on how to enter & they told us our apartment was no longer available. We had to book another hotel in the area which was expensive. The management team was extremely rude. And we have not received a refund. This place is a SCAM.
+L segunda habitación tiene una escaleras de caracol muy incómodas y poco seguras para niños
「The Apartment served it purpose」
+Visited with 2 adults 2 kids (11, 13) The size of the apartment was OK for that size of family. Plus side: Good comunication with the company (Apartments WS).Good location. Clean apartment. The downstairs room is actually bigger then I expected. Beds were fine. We were asked if we wanted cleaning done after a couple of days. Basic equipment in the kitchen. Minus side: There were some sewer smell in the bathroom but it stayed in there. No AC, but mobile fans were workng hard. It get's really hot when it's warm outside. A toaster would have been excellent upgrade of the kitchen.
+It was ok, but did not notice there is no AC on the property. Luckily the weather was nice and they sid provided fan for the room
+sucia la cama, con cabellos de otras personas
+The place was walking distance to everything. Rooms were super tiny, and the “second room” had impossible stairs. Second level not suitable for adults.
「Catastrophique」
+Ns Ns sommes retrouvés à la rue sans moyen d avoir un interlocuteur. J ai eu une personne par message 7 heure après l heure où Ns devions rentrer. Ds la rue un soir du 31 décembre à Paris en ns signalant qu il s agissait d un problème informatique. Pas de solution aucune possibilité aucun compromis avec WS. J étais avec ma maman de 82 ans ayant des difficultés pour marcher, ma fille de 15 ans et moi même. La soirée a été gâchée, épouvantable, catastrophique. Je souhaite un remboursement du préjudice. Dans l attente d avoir un interlocuteur.
+Overall, the property is nice and renovated. Clearly, it’s an old building that has been bought and fixed up well. It requires 4 separate keypads to enter your room. This can get old after a day or two of going in and out, but security is not lacking. My biggest issues: 1- There was a horrendous stench coming from the bathroom the length of our stay. We were hit in the face when we first entered the apartment. So long as the bathroom door stayed closed, it was fine. 2- Our final morning, the water to the building was cutoff without warning. This made taking showers and using the toilet impossible(obviously). When I attempted to reach out to the WhatsApp number on the door, it was not actually on WhatsApp. Overall, the location is good and it’s a place to sleep. For the price, I don’t know that I would stay again.
「Très bonne adresse」
+Très bien .juste mettre une seconde tele dans la chambre. Celle du coin repas est visible a travers les barreaux de l'escalier. Également revoir lesecac douche Si non tout très bien. Merci