+Needs updating
「Poor value, poor hotel」
+Said it had car parking then a £14 charge. No iron in room. Tiny tv... Bathroom / shower in poor condition, carpet crap, just poor and unwelcominf
「Disappointed」
+The outside of property was dirty. The inside decor was tired there was bad smell of drug taking outside property Rooms tired bad stains on chair. Lights not working. Extractor fan wasn’t working on bathroom. This was a birthday gift for my husband
+Firstly got there we booked a view and balcony of the lake they gave us a shabby old room a disabled room with a window onto the lake no tv working no hot water staff was rude to my partner when he spoke to them about this matter told us they didn’t have the room we wanted after lying they then gave us a room with balcony and view no hot water untill we spoke to staff in the morning not great
+I’m not one to complain but this place needs exposing for other people to see and not stay here , it’s dirty
+Lovely area great views. Restaurants nearby were fine. Room was clean although floor probably needed better vacuum. We moved rooms as receptionist warned showers had been repaired. They were not working very hot no cold coming through but opted to stay in room as view good.
「Rooms very hot and tired」
+Nice location but rooms exceptionally hot. Staff very friendly but the hotel is tired and needs a refurb.
「Theatre weekend」
+Our 2nd stay at Willen Lodge. Comfy bed and clean bathroom. The shower was powerful and it was very quiet overnight. Previously we had a lake view room and this was the better option in my opinion. This time we had a room overlooking the back of the property which was not as pretty! A 25 minute walk to the theatre and restaurants.
+We had a lovely stay in a great location looking over at the lake. The staff were really friendly and accommodating., the room was lovely and clean. Would definitely stay there again.
+I am still waiting on a refund as I got double charged for the room I payed twice when I should only be paying once this is a joke and have been wait 14 business days it’s 120£+ I’m still waiting …