「BUON HOTEL ALLE PORTE DI CATANIA」
+Come da titolo un buon hotel alle porte di Catania. Camera familiare tutto sommato comoda come ampiezza anche se il bagno risulta vecchiotto dato che ci hanno cambiato la prenotazione. Piscina piccolina, ma pulita e facilmente raggiungibile. Colazione ottima sia come offerta che come posto per panorama e vista della città. Personale accogliente, gentile e professionale.
Verified traveler
家族旅行 · 2021年7月
+Het hotel komt totaal niet overeen met de prachtige foto’s. Kamer zeker niet luxe. Erg goedkoop ontbijt.
「Villa reconvertida en hotel lujosa y elegante」
+El hotel es de 10. Una villa de lujo con habitaciones nuevas. Desayuno en la azotea con vistas al centro y al mar. Servicio de 10. Alejado del bullicio del centro de Catania. Bus en la puerta o traslado gratuito del hotel al centro o a la playa. Tienen convenio con uno de los mejores beach club de la ciudad. A nosotros nos encantó. Repetiremos
Verified traveler
家族旅行 · 2020年7月
+Staff dell’hotel gentilissimo al nostro arrivo , la struttura non era ancora pronta ne tantomeno la nostra suite presidenziale nel Corridoio un caldo afoso la nostra jacuzzi personale non era funzionante infatti è stata riempita con una manichetta esterna L’acqua non poteva essere riscaldata , la colazione non povera ma poverissima a disposizione solamente due ciambelle confezionate caffè o cappuccino la suite presidenziale era afosa e si sentiva un odore forte di chiuso , mi sarei aspettato di più visto che ho pagato a prezzo pieno , consiglio vivamente che se non siete ancora pronti evitate di proporre le Vostre camere sopratutto per chi spende molto per avere ottimi servizi
「Fantastico」
+Tutto ottimo
「Needs to improve」
+Although the staff was quite friendly, they don’t manage to help you a lot. Being, supposedly, a good hotel, you expect everything to be working and, if not, that the staff can fix it. We booked the presidential suite for new year expecting to enjoy the jacuzzi on the roof but we were informed upon arrival that the jacuzzi is not always working, they fill it up when you need it but it needs one and a half hour to be prepared. This was not as expected but for us not a problem. They did come to prepare it but the water was lukewarm, and on a December night on the rooftop you need the water to be hot. Despite our requests, they insisted the water was hot enough and that they couldn’t provide water hotter than that and that we should expect this being that it was cold. I actually understand that but if they can’t provide it, they shouldn’t advertise it. On the following morning they told us that actually it was a problem in the boiler and other guests had complained the water in their rooms was also not hot. It’s just that they are not capable of handling the situations and there was no manager that we could talk to. Besides, some of the court aims in the rooms were not working (we had
+Hôtel excellent, un personnel souriant serviable !
「Si sådär!」
+väldigt fel information, saknade fiunktioner som utlovas
+This hotel is very cute, a little strange but the staff cannot do enough for you.
+Hotel is very old , not like in pictures , and the breakfast was not so good , property is far from city center