+I would have given this 5 stars except we were guaranteed a room with a balcony. We did not get that, instead we had a room on the street side. Be aware that the street side is very noisy. We never met anyone from the staff. There was a sign saying they would be available after 11 pm. The room was beautiful, bed was comfortable and having the restaurant next door was a bonus. Just nake sure to get a room with a balcony, which is opposite the street side.
Diana
ルーマニア · 友人グループ · 2025年5月
「Amazing accomodation in a central location」
+•Excellent location - 5 min walk to Sultanahmet and Hagia Sophia; 20 min walk to Grand Bazaar •Spacious apartment, clean, great & comfortable bed
−N/A
Vera
イタリア · カップル · 2025年4月
「Worth the price, service can be improved」
+Physical aspects of the hotel, such as the room that is clean, spacious, and quiet. Comfortable bed, spacious and amazing bathroom, great rainshower. The location is perfect! 10 out of 10. It's just 3 min walking to Basilica Cistern, Hagya Sofia, and Blue Mosque. Despite being in the super center location, the room is super quiet. The staff was pretty helpful, though I never really met any of them when we checked in. We only met Fatih, the super nice guy in the restaurant downstairs, which we don't know if he worked only for the restaurant or the hotel. Despite this thing, the staff was very helpful too to accommodate our needs during the stay.
−The general situation....there is no hospitality at all apart of Fatih that gave us the key of the room when we arrived and the staff that came to accommodate our needs when we asked something. They also left the empty bottles of the shampoo and soaps in the bathroom when they changed to the new ones (we found it out when we came back to our room after the whole day outside). This type of detail matters to show professionalism. I hope they'll improve, because we liked the room and the location.
Stacy
イギリス · 家族旅行 · 2025年4月
「Great location, nice bathroom, would recommend」
+Positives were: excellent location, very nice furnishings and bathroom, spacious room, a little boutique. Would definitely recommend (in fact, I have already suggested a friend book to stay there).
−However, the front desk is not staffed during the day, and the restaurant next door is not fully equipped to handle everything. You could call, but it would take 15-30 min to get someone (so seemed like only for emergencies). Room cleaning did not happen one day and unfortunately we did need a refill on some things - but not a huge problem. Also, as it moves into high season, the owner should check out the mould developing in the corner of the room.
Vincenzo
カナダ · カップル · 2025年3月
「Beware」
+Nothing
−We booked here and less than 24 hrs before arrival they informed us that there was a plumbing problem and we would not be able to stay there. They said they were "upgrading" us to a sister 4 star hotel. Not the case. The new hotel had great staff but the room was tiny. I booked a large room with a king bed and got a very small room with a round bed. My legs literally dangled off the edge and I am only 5'9" so I got very little sleep for 3 days. I think that something fishy is going in there as we passed by a few times and it did not look operational but they were still taking reservations in booking.com. for dates we were still there. Booking also did very little to help us as they basically took the word of the hotel that they sent us to a better property.
Wisnu
イギリス · カップル · 2025年3月
「Great location」
+The room is spacious and the location is great
Christine
アメリカ合衆国 · カップル · 2025年3月
「Honest business to deal with. Would love to stay next time in Instanbul」
+I can’t provide a review for a stay at Tin Suites as I had booked a 4 night stay a few months ago and the day before my arrival I received a message from Tin Suites that due to a maintenance issue my accommodation was moved to another hotel at no cost. At first I was slightly disappointed as the location was about 10 minute walk further, it ended up being a very upscale hotel for no additional cost. Tin Suites could have very well canceled my reservation and left me scrambling to find another option but they were very generous in moving our stay to a nearby, very nice hotel. I give them a 10+ for character and principle.
「Being moved to a 4-stars hotel hasn't been an upgrade for us. Can't rate Tin Suites.」
+We booked the Tin Suites but were moved to the AJWA Sultanahmet Hotel because of works on the water system. The staff was really nice and helpful. The room was clean and nicely decorated.
−We were moved to the 4-stars-hotel AJWA Sultanahmet which was a nice experience and the staff was really courteous. But unfortunately we neither had the queen size bed that we booked nor the balcony that was important for us. We couldn't use the spa together because it wasn't allowed for two different genders to be in at the same time.
Fady
エジプト · カップル · 2025年2月
「Expectional & exquisite stay!」
+I had the pleasure of being upgraded to the luxurious AJWA Sultanahmet due to unforeseen circumstances. The experience was truly exceptional, as the hotel exuded exquisite charm and elegance. The super welcoming staff went above and beyond to accommodate all my needs. Thank you for an unforgettable stay!
Aleksandar
セルビア · カップル · 2025年2月
「Pleasant」