Sophie
イギリス · ひとり旅 · 2026年1月
1.0「There wasn't one」
+I didn't get to stay because they double booked and were unhelpful about the situation.
−The communication from staff and the lack of advice and help once it was clear they had booked out the rooms yet my booking still went through on booking.com
Sarah
イギリス · 家族旅行 · 2025年10月
6.0「Lovely night in a lovely place」
+Lovely big room, very comfy bed and perfect location
−Bedroom was freezing and smelt strongly of cigarettes
andrew
イギリス · カップル · 2025年9月
4.0「Disappointed」
+Nothing
−The room had a dirty carpet, the bed was very uncomfortable, I was not able to use the tv as I was not given a code for the Wi-Fi One of the window locks was broken so not able to open it There was a part used soap stuck to the shower unit Very disappointed that there was no breakfast included in the price I would not pay that much for that type of room again, I would not stay here again
Fiona
アイルランド · 家族旅行 · 2025年9月
1.0+Location
−Everything- horrendous Manager didn't honour refund as promised by ataff on leaving
Savannah
イギリス · 友人グループ · 2025年9月
10.0「Very enjoyable and memorable in good way」
+Whole stay was great staff were friendly and informative went out of their way to help even though new to management, cook was exceptional went above and beyond and food was wonderful
Lindsay
イギリス · 家族旅行 · 2025年8月
10.0「Great value for money.」
+Friendly staff (Sarah). My children liked watching the trains go past. Room was very big and spacious.
−Needs cleaning properly but I know they are on with this as the place has just recently changed hands. Some mould on the ceiling in the bathroom. I do feel with how big the room was maybe a toilet and shower could be added into the corner? Just so that you don’t have to share a communal bathroom.
Helen
イギリス · カップル · 2025年8月
1.0「My york stay」
+It was clean and tidy
−No tv they didn't give us the Internet code Parking was right where the smoking area was so worried about the safety of our car
David
イギリス · 友人グループ · 2025年7月
2.0+The water in the Shower trickled out , couldn't get a steady temperature, Toilet's kept over flowing reported not fixed. Advertised food and meals on website, but no food available Fire escape was used for smoking area empty bottles and rubbish everywhere
James
イギリス · ひとり旅 · 2025年6月
10.0「Exceptional」
Matthew
イギリス · 友人グループ · 2025年6月
4.0「Poor bathroom facilities. Comfy bed. Friendly staff」
+Location.
−Mouldy ceiling in bathroom. One of 2 bathrooms had no light. Shower was either scalding or cold.