+Fantastic ambiance and cozy feel to this hidden gem! Clean and updated rooms, location was perfect! Golfed all day at Prestwick Golf Club, then 15 minute drive to Hotel. Excellent lunch / dinner spot around the corner called the Tudor~ Homecooking at its best! Best Fish & chips, Lasagna and Cottage Pie!
+This is a modern hotel in an historic house with a fantastic restaurant attached. Not sure if the two are owned by the same group but probably. The check in is all virtual, no hotel staff are on site, and it went smoothly however I did have to step outside to get a decent cellular signal in order to check in. Close to the railway station. Excellent breakfast in the restaurant. Highly recommended!
+Lovely clean room No staff so check in involved emails and texts in the lead up to arriving. Tedious and unwelcome. Neighbour couldn't remember his door code so made a lot of noise trying to get in his room for about an hour in the middle of the night. Would have been easily resolved if there was a reception team.
+This is not a hotel that should be charging £180 per night. We had issues with our room, despite asking to move this was not offered. Instead maintenance was asked to come out. They did not appear and we had to put up with the issue. No breakfast is offered, there are no other services and it being contactless there is no one to help when there are issues. The room was incredibly small (and hot) for the price. For two people it was too small to easily move around the room or bathroom. This could be a value hotel if changed at a much lower rate. Instead they are charging like a 4 star hotel and offering a service worse than a terrible sea side bed and breakfast. Do avoid it.
+The hotel is really comfortable and clean and very modern, also attached is a brilliant restaurant. I would highly recommend the hotel to anybody staying in ayr
+Prefer hotels with front desk . Not too impressed with the Smart Hotel concept.
「Great room」
+Very nice room (12) Great parking and great location Air con and nice shower
「Could be better at that price point.」
+Its a contactless hotel meaming you get an entry code around an hour prior to arrival. We didn't get this and despite using contact details for the hotel we got no response. When we contacted hotels.com they managed to get us sorted and someone contacted us and apologised. I admit we got a free suite upgrade, however when we went to leave our room the keypad lock wouldn't stop the door from just opening so in theory anyone could walk in. We then called the dedicated number and maintenance did come within 15mins. The suite was spacious but a little worn around the edges, the carpet looked like it could do with a shampoo or replacement. The jetted bath was nice but chips in the bottom. Also no handsoap in the dispensers. In hindsight for the price given its contactless and no breakfast included, it is perhaps overcharging and under delivering from an experience point of view, particularly if we had a standard room. I won't say the suite is worth paying much extra for. Location wise its ok and rhe restaurant downstairs does a lovely breakfast for additional cost. We just tried it for something different, but won't return.
「Great Hotel with great facilities and heaps of roo」
+This Hotel is a 'smart hotel' where you get a code to open the Hotel & the room. The room was huge....2 TV's, a couch, big bed and 2 chairs & table beside the bed. The bathroom was also huge. A spa bath with shower over the bath. 2 basins. This was a great hotel. The restaurant below (not associated with the Hotel as such, was also excellent.
「Could easily be better」
+Initial difficulty contacting reception number, WIFI never worker for us, no hot water in the shower (twice)