Ali
アメリカ合衆国 · ひとり旅 · 2026年11月
9.0「Comfortable and has everything you need.」
+It’s very close to a mall, and has everything you need. Bed was comfortable. They have taxi service and security. Serena helped me book a taxi and explained to me everything I need to know about the taxi prior to my flight. They can exchange money to help with either US to Jordanian or break up bigger bills.
−The only thing is that is it close to major road, and that road can be loud at night. I would recommend the hotel to invest in sound proof protection from it somehow.
Ayman
パレスチナ自治区 · ひとり旅 · 2026年11月
10.0+Super deluxe service, I like, thank you so much, thank you Ahmad, thank you lian, thank you siren ⭐️⭐️⭐️⭐️⭐️
Lina
リトアニア · 友人グループ · 2026年11月
10.0+We enjoyed the location and facilities. The staff were helpful and friendly, especially Serena. At least our room was quiet.
−I cannot say anything bad. Everything was good.
Ghassan
アメリカ合衆国 · カップル · 2026年10月
7.0「Very friendly people」
+Customer service is amazing The two girls in the front desk were very friendly . Security staff were very nice. The gentleman was was serving the Arabic coffee was very friendly and very nice.
−I would recommend adding shower curtain or glass curtain to separate the shower from the bathroom . Water is all over the floor when trying to shower or use the bathroom .
shadi allabadi
アラブ首長国連邦 · ひとり旅 · 2026年10月
10.0+The satff are amazing specially Layan and mohannad they are very helpful and supportive. The whole experience is amazing
−Honestly everything is totally fine
shadi allabadi
アラブ首長国連邦 · 家族旅行 · 2026年10月
10.0+The staff are amazing specially recipient Layan and The facility Muhannad. New arrangements are good
−The whole experience is just amazing
Akram
カナダ · ひとり旅 · 2026年10月
10.0「Great experience」
+Customer service was great !! Front desk Serena and Layan were so courteous , polite , friendly and so helpful. The security and other staff were amazing as well Will definitely be back and recommend this place
−Little improvement on breakfast. It was ok but not as i expected. The lady at the restaurant is very nice
Rashad
パレスチナ自治区 · 家族旅行 · 2026年8月
1.0「Very bad」
+The beds were so u comfortable
−The breakfast was absolutely not worth it there was almost nothing The beds are so u comfortable
BASSAM TALEB
クウェート · ひとり旅 · 2026年8月
4.0「Not recommended」
+Location
−Not clean. No maintenance of most of the appliances. Delay in response. Bad restaurant. Customer has to call and wait until they open the car parking. Dirts left in the corridor between room for more than 5 days. Half of the AC sockets in the room are not working
Derrick
アメリカ合衆国 · ひとり旅 · 2026年8月
10.0「I'd immeditedly book again If I were to visit Jordan again」
+The staff are extremely kind and are easy to work with despite occasionally a language barrier. That is no fault of their own by the way, I could have learned more Arabic.
−~~eh there could be a lower plug in the room for a phone charger. This is probably a building age thing, if all else. Some things are hard to control. It's such a minor gripe.~~ update: they saw the plug issue and provided a surge strip that went to the ground. thank you truly- Derrick