「We changed hotels upon arriving」
+We did not put our suitcases down, we left upon seeing condition of hotel.
「Five star location, service, food and sleep!」
+First time in Castlebar and found this hotel to be a great location to stay in before my meeting next day. Whilst i arrived after 7pm and the restaurant kitchen closed at 7pm, I rang the reception and they offered me the choice to pre order a dinner - went for Roast Beef. On arrival check-in was very swift, my room was warm and comfortable and dinner when served was delicious. Quiet room with warm shower and great bed - so superb sleep enjoyed. Breakfast was delicious with nice choices on menu. Staff very courteous throughout stay - nothing too much. Thanks all!
+Staff were unfriendly and unwelcoming. Not much I liked; room wasn’t very clean when I checked in; dirty used eating utensils on the table.
+Staff friendly and helpful. Had dinner here and food nice but service was all over the place. But in fairness they didn't charge us for my dessert due to the service. The waitress was rushed off her feet. Also there were cobwebs in restaurant and dead spider on wall hehind me. Found hotel cold. When we went down to breakfast we kept our coats on. Room was clean and bed comfortable. Overall our stay was okay.
+Nice people, easily found, location and parking. Venue fine
Verified traveler
2019年11月
+It was nice and handy for the theatre. And had a good bar.
「Wouldn’t stay again」
+Bathroom window had an awful draft so bathroom was freezing. When I was showering the drain was clogged and I ended up in a pool of water so I had to take the drain out and use a spoon to unclog it. Also by buffet breakfast I assumed everything would be buffet which it is not, only cereal and fruit is buffet, full Irish has to be ordered.
「Great staff but hotel a little basic.」
+The staff are really professional and go beyond the call of duty. However, the hotel is a little basic. The rooms were a little small and didn't have great views. One of our rooms was quite hard to ventilate and the air was quite stuffy. The wifi was intermittent, and got better the closer you moved to reception. But obviously it's much more convenient to be able to use the wifi in your room rather than have to go out to the reception area.
+So comfortable. Short distance to the shops. Would highly recommend
「Excellent service!」
+It is fantastic! Especially the breakfast is super,the service is super!