Iryna
ウクライナ · カップル · 2026年9月
「Beautiful place, but our experience with the staff communication could have been better」
+I definitely liked the location, nestled in the middle of a pine forest. The large territory is well maintained and beautifully taken care of. I also liked that the little restaurant had sofas and tables outside. The view of the lakes from the balcony was really beautiful as well. The quality of the bed linen was good. The room was cozy overall, with a lovely balcony offering a nice view and a small table. It was also nice that they provided shower gel, shampoo, slippers, and large towels. It was so cozy having dinner outside, surrounded by the forest, sitting on the sofas. Definitely a big plus for the design of the property and its location. The waitress at the restaurant was lovely and very pleasant, and the security guard who helped us park was also very helpful and friendly. I really liked the little farm they had, it was nice to see all the animals, and it was quite exciting.
−1. We ordered an outdoor hot tub and booked it for 8 p.m. at the reception. It was my mom’s 65th birthday, and after dinner at the restaurant, we were looking forward to relaxing in the tub. However, when we arrived, the receptionist had not booked it and seemed to have forgotten. Instead of acknowledging the mistake and being honest about what had happened, she started insisting that we had never made a booking. Gaslighting us. This was the most unpleasant part of our stay. 2. When we booked this property, we didn’t know there would be a large wedding with loud music playing until midnight. This wasn’t mentioned anywhere in the booking information. The room had windows facing the wedding party, so the music was extremely loud, and we could hear every word spoken into the microphone. If you’re considering staying here, I would recommend double-checking with the property about any events or weddings taking place during your stay. 3. The outdoor hot tub is made of plastic, and there is a part of it that gets extremely hot and cannot be safely sat on. Unfortunately, I wasn’t aware of this and burned my back on it. I now have a red mark as a result. There was no warning or safety infor