marcus
アメリカ合衆国 · カップル · 2026年11月
10.0「Love the stay」
+Clean
LaQuan
アメリカ合衆国 · 家族旅行 · 2026年11月
10.0「Great!!」
+Everything! Very family friendly
Karen
アメリカ合衆国 · カップル · 2026年10月
10.0「Staff was warm and inviting upon arrival. We had only one small issue with our toilet, but it was immediately resolved w」
+Conveniently located within walking distance of several shops and restaurants.
Angela
アメリカ合衆国 · 家族旅行 · 2026年10月
4.0「From the delayed check-in to the slippery pool deck, this stay was extremely disappointing.」
+The hot breakfast buffet was very nice and consisted of a variety of options. The complimentary ice cream from 5-8pm won over my kids!
−Check in time is 4:00pm. We requested an earlier check-in since we were traveling with two small children and planned to arrive early. Our room was still not ready at 4:00. We did not get to check-in until 4:30pm. I completely understand that hotels are not able to guarantee an earlier check-in time, but the fact that the room was not even ready at their stated check-in time of 4:00pm was incredibly disappointing. Also, this hotel had the most slippery indoor pool deck that I have ever experienced. I personally witnessed a toddler slip and fall twice, two grown men slip and almost lose their balance, and my own child slip and almost fall despite walking in slow-motion speed. Also, the air in the pool deck area was uncomfortably cold. Typically indoor pools are known for being warm and humid, but this pool area was not warm and that made it uncomfortable for the small children on the deck in their wet bathing suits.
Kate
アメリカ合衆国 · 家族旅行 · 2026年10月
6.0+Fantastic location , friendly staff, good value
−Overall, a decent stay with a great location, friendly staff, and good value. Our arrival was unsettling, though. When I opened the door to our assigned room, another family was still inside gathering their belongings. The front desk explained that they had switched rooms, but the room hadn’t been fully vacated before it was assigned to us. After the family left, the deadbolt was stuck in the extended position, and I couldn’t retract it to close the door. Between that and walking into an occupied room, I felt uncomfortable and requested a different room. The staff moved us right away, which I appreciated. The Wi-Fi also didn’t work, and the front desk confirmed they were having issues. Everyone was kind and responsive, and checkout was easy. I would have rated the stay significantly higher without the check-in issues and Wi-Fi outage. Walking into an occupied room left me uneasy, even though the staff handled it promptly.
Ann S.
アメリカ合衆国 · 家族旅行 · 2026年10月
9.0「Staff great! Enjoyed hospitality.. ice cream treat❤️」
+Great job…
−Carpets could have been cleaned….looked like years of grime
Alicia
アメリカ合衆国 · カップル · 2026年10月
10.0+Location. Friendless. Cleanliness. Room was so spacious and bed very comfy
−It did smell like mildew past the lobby. Our whole floor and room.
Janelle
アメリカ合衆国 · カップル · 2026年10月
6.0「Damp」
−The humidity in the room was high, everything felt damp -the couch, the carpet, etc. The AC had a “dry” setting but the airflow was blocked by the bed so not effective. No fan in the shower.
Malcolm
アメリカ合衆国 · カップル · 2026年9月
10.0+Great breakfast, nothing broken
−Scammy system if you use guest laundry and don’t use quarters. It’s expensive to start with cards but it tries to either surcharge you or make you pay more than needed into an online account. They would never get away with this on the front desk, why do it in the laundry room? Spoiled a near perfect experience.
Ivy
アメリカ合衆国 · 家族旅行 · 2026年9月
10.0+Breakfast and complimentary ice cream was a hit. Staff was very kind and engaging with young children. Always quick with a smile.