Richard
イギリス · カップル · 2026年11月
「Shame i only stayed for one night. Enjoyed everything about the hotel.」
+Everything
−N/A
Gerald
ジャージー · ひとり旅 · 2026年11月
「Good location and value for money」
+Excellent location as I had meetings within a few minutes walk of the hotel,
Patrycja
イギリス · 家族旅行 · 2026年11月
「We really enjoyed our stay, will definitely return in the future and recommend to others.」
+The location of the hotel is very good. It has amazing spa facilities and swimming pool. The food was really delicious.
−Everything was great but if we could pick we would say that the water in the pool could have been a little warmer (more for the kids)
John
イギリス · 家族旅行 · 2026年10月
+Staff,very friendly
−Disabled room, long way from entrance, bed was on wheel, quite unsuitable for disabled use
Martin
イギリス · カップル · 2026年10月
+Good location for shopping
Meera
イギリス · 家族旅行 · 2026年10月
「Comfortable and great service and facilities.」
+The spa facilities (notably swimming pool and tennis courts) were lovely and numbers were kept to a comfortable size during kids times so that kids can really enjoy swimming and playing in the pool. The main restaurant, FYR, was great and the food delicious. Staff at both the restaurant and hotel were great, they provided excellent service. The toiletries and robes in the rooms are also very good quality.
−The rooms could do with an upgrade to truly be 4*. The TVs really need to be smart TVs these days and while the shower is powerful and good to use the bathroom as a whole could do with an upgrade, starting with a shower screen rather than a curtain as the curtain gets in the way.
Laura
イギリス · ひとり旅 · 2026年10月
「Work nearby and had traveled to be at the office early the next day」
+Staff were friendly and helpful
−Selected a signature room but when I got there the room I was given didn’t look like the picture in the website. It was a big room with seperated living and bedroom areas, but it was very old room and looked really run down. There were different coloured marks on the carpet and the bathroom was old, had discoloured grouting with what looked like mould around it and the shower head was covered in limescale and didn’t look like it had been cleaned. After a long evening of traveling I just wanted a clean and comfortable room and so I went to reception and asked if there was another room available and told them why. The gentlemen on the front desk was very kind and didn’t make me feel like I was being difficult for asking to swap and moved me to an ‘upgraded room’. The new room was much more modern and looked more like the pictures on the website and looked clean. It was a comfortable nights stay and the staff were helpful and accommodating. They should make you aware if they are putting you in an older room as the pictures on the website do not show those types of rooms.
Clarke
イギリス · ひとり旅 · 2026年10月
+The hotel was warm and clean and the room was clean and perfectly suitable, coffee machine was a nice touch along with high end toiletries.
−I wasn't expecting to have to pay an additional fee to use the gym & spa with the price of the room. This is usually included in expensive over night rooms.
James
イギリス · 家族旅行 · 2026年10月
「The perfect place to stay.」
+Everything was perfect, helpfull staff, relaxing atmosphere and great food.
−I could not think of anythi g to dislike.
Kathleen
イギリス · カップル · 2026年10月
+Very good