Razia
アメリカ合衆国 · ひとり旅 · 2026年11月
4.0「Great location and breakfast, but extremely disappointing customer service and a complete failure to provide the room we」
+The location was very convenient and close to everything we needed. We also enjoyed the breakfast.
−Unfortunately, our experience at this hotel was extremely disappointing. The rooms looked nothing like the pictures on the website, which was very misleading. We booked a room with two separate beds but were given one with only one bed. The staff promised to move us the next day but kept making excuses. We even saw guests checking out of a room with two beds, but the staff refused to give it to us, saying it was for new guests. Despite staying for 10 nights, we never received the room we paid for. Housekeeping was also a major issue. Whenever we asked for our room to be cleaned, the staff would refuse and tell us to wait until the next day. On our first night, we weren’t even provided blankets and spent the night freezing. Overall, the poor customer service, misleading pictures, and failure to provide basic services made our stay very frustrating. We expected much better treatment, especially for a 10-night stay.
Dmitrii
ロシア · ひとり旅 · 2026年10月
8.0「Good hotel for one night」
+Clean, good shower, air conditioner works, good location for transit passengers
Fanule
イギリス · ひとり旅 · 2026年8月
9.0+all the service
−Nothing
Idriss
フランス · 家族旅行 · 2026年8月
4.0「Personnel accueillant et chaleureux」
+Le personnel accueillant et chaleureux
−hôtel en travaux , l’état de la chambre, pas de confort comme nous l’avons espéré, équipements pas de qualité, des fuites d’eau dans la salle de bain , heureusement que nous avons séjourné uniquement une nuitée
Jasminko
オーストリア · ひとり旅 · 2026年8月
7.0「Für eine Nacht in Ordnung」
+Optisches Erscheinungsbild Geräumige Zimmer Frühstück Parkplatz
−Schlechte Matratzen
Kflesuss
スウェーデン · 家族旅行 · 2026年7月
10.0「Sever Suites Hotel is conveniently located with easy access to buses, trains, and other public transportation. You will」
+Alt
Fozilbek
ウズベキスタン · カップル · 2026年6月
1.0「Худший отель честно скажу」
+Ничего
−Вообще ничего
Виталик Подлесный
ウクライナ · ひとり旅 · 2026年6月
10.0+Очень хорошая гостиница. Удобное расположение возле основной дороги. Хороший персонал, приветливый и отзывчивый. У нас в номере случились проблемы со светом, нам очень быстро заменили номер на лучший. Все чисто, аккуратно и удобно.
Russin
イギリス · ひとり旅 · 2026年6月
10.0+coffee and hospitality