D9991TWkristinac
家族旅行 · 2025年8月
「Stunning Setting, Disappointing Service」
+Stunning Setting, Disappointing Service Sant Efis is, without a doubt, a visually stunning hotel. The setting is gorgeous, the grounds are beautifully maintained, and the food was genuinely delicious. However, our experience was significantly let down by the attitude and professionalism of several staff members. From the moment we arrived, the general vibe was one of disinterest,as if our presence was an inconvenience rather than a valued part of their business. Hospitality felt like an afterthought. It’s incredibly disappointing to feel unwelcome in a place of this calibre, especially given its reputation and price point. We also encountered an issue with the air conditioning in our room. The initial response from reception was almost laughable: we were told the AC wasn’t working properly because we had “booked the wrong room type” for two adults and a 5-year-old child. It turns out the real issue was that the filters were simply dirty. While someone did eventually come to clean them, the unit stopped working again shortly after. At that point, we gave up trying to have it resolved,something that should never happen at a hotel of this standard. As for the staff, there were clear c
bartjd
ベルギー · 家族旅行 · 2025年8月
「Idyllic garden paradise in beautiful Sardinian location.」
+We stayed in Sant'Efis Hotel in May and it was perfect. Garden, picture perfect hotel with lovely coastline. Rooms clean and cool. Suitable for couples on their own or with children. Ideal location near the lovely town of Pula and ancient town of Nora. Hotel staff were generally welcoming but one staff member particularly shone, Hadeer. She handled everything professionally, diligently and always with a smile. If there was one thing I would improve it would be the coffee service at breakfast which had to be ordered from the waiting staff. On busy mornings orders could take a longtime or forgotten altogether.
kathrynhK8397SU
カップル · 2025年7月
「Disappointing Stay Despite Stunning Setting」
+We booked Sant Efis to end our Sardinian honeymoon on a high, but it sadly turned out to be the most disappointing hotel of our trip . The gardens and beachfront are beautiful, and the hotel looks the part at first glance. But our room was small, poorly soundproofed, and overlooked a car park, not a garden. Privacy was lacking, and the noise from neighbouring guests , particularly a disruptive family , made relaxation impossible. Despite raising concerns, staff offered no real solution, and there was no follow-up from management. Service was inconsistent, from inattentive staff at times to odd policies like being unable to order the same wine from the bar that’s served at lunch. Housekeeping details (e.g. bedsheets with holes) fell far below expectations for the €500+/night rate. On the plus side, the restaurant has a lovely setting and some meals were enjoyable. Snorkelling and peaceful moments in the gardens were highlights , when things were quiet. Ultimately, Sant Efis offers style over substance. It leans on its location but fails to deliver the basics: comfort, quiet, and guest care. We expected more from a hotel in this price and rating bracket. Tip : this hotel is more gear
roeshan
イギリス · カップル · 2025年7月
「Pretty perfect Sardinian hotel」
+Lots to say about this wonderful hotel that pleasantly surprised us. It is a stunning small resort right on the beach that is very well run and very well kept. It was our second hotel on this trip and the minute we walked through the grounds, we looked at each other and said we're not going anywhere and spending all of our time at the hotel. I mean it was just everything we dreamed for our Sardinian holiday. Firstly we must discuss the hotel grounds. The gardens are stunning. It's obvious they were created by a talented landscaper and they are also beautifully maintained. So many gorgeous spots to enjoy with a wide variety of vegetation that blend together to create the most beautiful outdoor spaces to enjoy all your days in. The grounds are so well maintained, and attendants were constantly tidying up after guests through rotations of lounge chair use, etc. throughout the day. There are TWO gorgeous pools. I don't quite understand why there are two pools, but there are, and they are both amazing and have their own feel. And both exceptionally well maintained and clean! I really appreciated that. We simply could not decide which one was best and enjoyed time at both. The vibe of th
fiona756
マルタ · 家族旅行 · 2025年7月
「A peaceful, lush escape from the hustle and bustle of life.」
+The hotel is truly splendid. Offering two stunning pools and a private beach, you are truly spoilt for choice on where to relax. The staff are wonderful, everyone from reception to the housekeeping staff was friendly, helpful and welcoming. The breakfast was fabulous with a great selection of items for every taste and diet. My only two comments are about the gardens and the size of the rooms. The gardens are huge and have an incredible number of stunning plants. The issue is that the gardener does not seem able to keep up with the plants, as what should be a manicured garden is overgrown, with paths being difficult to walk through since the vegetation has taken over. My other comment is about the size of the comfort rooms; there really is no comfort in the room, as there is only space for a bed. With two people and luggage, you have a hard time getting around the room - we were always bumping into each other. With a bit more thought, the rooms could have been better laid out to accommodate a table and seating. I don't want my words to put anyone off from booking this hotel, as these are minor issues that in reality might only be relevant to me. The entire property is spotlessly cle
JohnFredPow
イギリス · カップル · 2025年6月
「Most fabulous gardens」
+Relaxing holiday in a lovely hotel in a great position by the beach with the most fabulous gardens. And all within walking distance of the very impressive Phoenician, Punic and Roman archaeological site at Nora.
+De kamer was super mooi, de locatie en omgeving ook. Jammer dat bij inchecken de vrouw gestresst en druk was om ons te begeleiden en niet heel gastvriendelijk.
+Alles tiptop sauber! Der Sandstrand ist wunderbar - feinkörnig mit glasklarem Wasser. Das Essen war durchwegs ausgezeichnet: frisch, abwechslungsreich und geschmacklich top. Besonders hervorzuheben ist das Personal - sehr freundlich, aufmerksam und hilfsbereit. Man fühlt sich jederzeit willkommen und bestens betreut. Wir waren insgesamt in sechs Hotels während unserer Rundreise - und dieses hier hat uns mit Abstand am besten gefallen. Ein rundum gelungener Aufenthalt - absolut empfehlenswert!
「Passage obligé」
+Sehr schönes Hotel Extrem freundliches Personal💪👌
+Super hôtel, conforme au descriptif et aux avis. Petit déjeuner excellent, chambre très propre. Personnel accueillant et à l’écoute. Parfait !