+Very clean everywhere, staff very kind and helpful and welcoming,
+Die Unterkunft ist sehr schön gelegen und bietet alles was man zum Entspannen braucht. Frühstück war ausreichend. Vegane Optionen : Früchte und Müsli mit Hafermilch Können Rummana Boutique empfehlen und würden wieder kommen :)
「Super Hotel」
+Très bon séjour en général. Infrastructures top, personnels très souriants et très agréables. Petit bémol ; la Clim qui ne marchait pas tellement et ne refroidissait pas grand chose…
「Amazing location, great rooms, brilliant staff」
+We spent 7 amazing days at Rummana with our two older kids (21 and 19) last week. We had two rooms and although there were not twin beds for the kids (we were aware before we came) the huge bed had been made up with 2 sets of bedding which was a great touch. The rooms were lovely. Modern, clean, good air con, massive shower and an amazing smell coming from the crystal burner. Weaving your way through the planting and rooms makes you feel like you are in the middle of nowhere and it was so peaceful there. There were plenty of comfortable beds around the pool area and overlooking the beach. Not a massive pool and we only used for the odd dip as why swim in that when just a few meters away is an amazing sea! Calm, clear and warm. Get a snorkel and look at the fish. The hotel is towards the bottom of Lamai Beach and as such there are no sellers bothering you and virtually an empty beach. We had breakfast included and was nice with cereal, fruit, pastries, bread for toasting, bacon and a chef on hand to make omelette, fried eggs or scrambled eggs. We only had lunch in the hotel once and that was reasonable value and lovely. There are plenty of bars and restaurants along the beach and it
+I love the beautiful bed decoration and the area which is quiet. however, there are too many mosquitoes. Got bitten upon check in, when entering the room and during breakfast. I love the beach at the hotel, which is the best in koh samui. I will definitely return, and I love the cats around too
+Beautiful hotel
+close to beach
+Lovely resort with nice pool. Very quiet and the breakfast was great! Friendly and helpful staff. Enjoyed our time there
Christian
友人グループ · 2025年3月
+Nothing to complain
「Disappointing Experience at Check-Out」
+Disappointing Experience at Check-Out We had a decent stay at Rummana Boutique in Koh Samui, but unfortunately, our experience was completely overshadowed by an upsetting incident during check-out. We were charged 1,200 baht for cleaning one towel and a few small drops on the bed cover because my wife unexpectedly got her period during the night. This situation was handled with zero empathy or understanding from the staff, making us feel extremely uncomfortable and embarrassed. Period accidents are natural and can happen to any woman, yet instead of handling it discreetly or with compassion, we were hit with an unreasonable cleaning fee that felt more like a penalty. This insensitive approach ruined our last day of the trip and left us with a negative impression right before heading home. Hospitality isn’t just about the room and facilities,it’s about how guests are treated, especially in sensitive situations. Sadly, Rummana Boutique failed in this regard. We hope they reconsider their policies and train their staff to handle such situations with more kindness and professionalism.