Sean
アメリカ合衆国 · 家族旅行 · 2025年10月
「Overall a decent hotel but rock hard beds and inability to plan for issues.」
+I liked the availability of a 2 room suite.
−The beds. So hard we had to go get a foam mattress topper just to be able to sleep the second night. The primary porpoise in getting a room is a place to sleep and they screwed it up. Additionally there was a planned power outage the third day, they knew about it ahead of time but failed to make preparations. Had to shower by phone flashlight. If it was unplanned that is one thing but when you know days ahead of time, rent a commercial generator and provide the services your customers paid for.
+Conveniently located to the highway and the road to Paradise. So nice toto stay in a large room with space to spread out. The front desk staff is personable and friendly. Very comfortable place. veryhave a room Wirth
Lawrence Wayne
家族旅行 · 2025年9月
+Great room. Staff was attentive and the hotel was a life saver in the 105 heat.
+I liked how quick they responded to sn issue. The property could have repaired things better. Replacing things rather than gluing. Both times have stayed, bathrooms were less than average.
+We stayed for 2 days. The facilites are nice. When we walked into our room everything looks clean. The sofa bed wasn’t ready and we didn’t have the sheets. The mattress looked old and stained. On the following day, we went to have breakfast with the family. Around 12:35 pm we came back to our room and surprisingly the room was not clean, neither the bed and the sofa bed were done. Everything looked lithe same when we left the room to have breakfast with the family. I went downstairs to talk to the person at the reception and I asked him why the room wasn’t clean, he respond that he didn’t know. I asked him politely to send house keeping and he said that they were gone for the day. He didn’t offer any answer nor options to my problem. Very disappointing. Stay away from that hotel. Very poor service
Marty Howard
アメリカ合衆国 · 家族旅行 · 2025年8月
+Very nice the staff was nice A/C didn’t work that great You guys Billed me twice I now have paid over $1,000.00 for 2 nights
−You guys Billed me twice You pulled over $ 1,000.00 out of my bank account for 2 nights
+Great workers, great place, maybe keep the pool area cleaner and add an umbrella
+Nice property. Very friendly staff. Had a great stay, would definitely stay again.
+Nice and quiet
「Great hotel & staff!」
+All staff from the phone call I made ahead to the ones we encountered while there where so nice. The hotel was clean, roomy & comfy! The only downfall was road noise, but that absolutlely wouldn't stop me from staying here again!