Jan
アメリカ合衆国 · 家族旅行 · 2026年9月
+Pretty much everything.
−Coffee could be much better.
Kaitlyn
アメリカ合衆国 · ひとり旅 · 2026年8月
「No pool, no sofa bed」
−The pool was closed and our room didn't have a sofa couch as advertised. The staff was nice and tried to find another accommodation, but to no avail. The two main reasons why I booked this hotel was so the kids could swim off energy after spending 8 hours in the car, and so we could have 3 separate beds, neither of which we got.
AYALA
イスラエル · ひとり旅 · 2026年7月
+A big suite with 2 room. We were 4 people and had plenty of room. There are also 2 bathroom who made it easier to get organized. The kitchen is big and have everything you need.
−Coffee maker didn't work well
Heather
アメリカ合衆国 · 家族旅行 · 2026年6月
「Great location and close to attractions!」
+Breakfast had a very good variety of food and the location was good.
−Only a few issues like the pool not being available and not being told it was out of service. Also the outside recreation area being used late at night disturbed our sleep.
Shana
アメリカ合衆国 · 家族旅行 · 2026年6月
「Exactly what we were looking for.」
+Breakfast was delicious with great variety of options.
−Pool not open due to renovations, but also totally understood and appreciate wanting to upkeep everything.
Nancy
アメリカ合衆国 · 家族旅行 · 2026年6月
「Marriott Never Disappoints!」
+This is not a hotel issue, it is a Booking.com issue, I indicated I was traveling with a pet and there was no mention of a pet fee which is $100 non refundable, typical fee, just should be mentioned when booking and checking the appropriate box.
Dawn
アメリカ合衆国 · カップル · 2026年6月
「Perfectly wonderful!」
+This might be one of the freshest, cleanest, prettiest hotels I have ever stayed in. I enjoyed all the amenities my room had to offer. And the staff was wonderfully friendly and helpful. A marvelous experience from start to finish!
−There wasn’t one thing I disliked!
Tee
アメリカ合衆国 · カップル · 2026年6月
+Based on my needs the location was great. They also could have offered other breakfast meat options other than pork sausage which makes me think they don’t care if some folks don’t eat pork.
−The bed felt horrible. It was a queen when I booked a king but was upgraded to a 1 bedroom suite because I arrived late and they gave me and my cousins rooms away and gave us what they wanted without warning. I rather had a comfortable king bed than a 1 bedroom suite because we arrived late. They also split us up on separate floors when we asked to be next to each other or at least on the same floor. The TV in the bedroom did not work very well at all.
Renee
アメリカ合衆国 · ひとり旅 · 2026年6月
「Very Disappointed」
+The reason I rated everything low was because we were traveling to my stepson' wedding and when we arrived to check in we were told they over booked and we had to go over to their sister property. I was told I would be given a reduction in cost because of not getting the room we reserved but I have not had any notice saying that this was done despite we just had a normal room and not the full kitchen I was expecting. I was extremely disappointed and as a result can in no way give it a good rating despite usually liking almost every one we have stayed at.
−Being told once we went to check in they had no room for us and we had to go to their sister property. Also being told I would have a reduction in price because of the change and then not receiving it. Very bad customer service.
Laurie
アメリカ合衆国 · カップル · 2026年5月
「It was clean and filled the necessary accommodations of my trip to Scranton, but I won’t stay there again.」
+Room was clean
−Gloomy halls and elevators… dogs in many rooms. Most of the guests were men with construction jobs(apparently) which made for uncomfortable situation. It was a terrible location, surrounded by malls and no ambience in area.