Ranchhand
アメリカ合衆国 · ひとり旅 · 2026年10月
+Large room and good breakfasts front desk was very nice .
−Lots of wear every door is missing paint from housekeeping hitting doors with cart . Seems like a newer hotel but lots of paint issues. Wish breakfast started earlier
Diquan
アメリカ合衆国 · カップル · 2026年8月
+Everything
−Nothing
「Anita, The perfect front desk host.」
+Always a great peaceful stay… Especially when Anita checks you in … She is the best
laboragainstcancersc
出張 · 2026年8月
「A Good Selection in the area」
+I had an absolutely outstanding experience with Anita, Front Desk Manager. From the moment I arrived, I was greeted with genuine warmth, friendliness, and a truly welcoming attitude that immediately made me feel valued as a guest. Their professionalism was exceptional, and they went above and beyond to ensure every question I had was answered quickly and thoroughly. The level of attentiveness and care they provided was remarkable,they anticipated needs, handled everything efficiently, and made the entire process seamless and stress-free. Their positive energy and commitment to excellent customer service truly set a 5-star standard. One small issue in the room reason for the 4.5 stars if it was an option. This was one of the best front desk experiences I have ever had, and I would highly recommend them without hesitation. I look forward to returning because of the exceptional service I received.
「Great」
+Awesome service, friendly faces, always felt welcomed. The bathroom sink and bathtub could be used to be cleaned out they were clugged when I got here, had to unclog them.
E8990WHstevenf
家族旅行 · 2026年8月
「Great experience, will be back」
+We had a wonderful stay, Anita at the front desk was awesome and incredibly helpful! Thank you for having the best on duty during our stay.
Z7279FLsamuels
出張 · 2026年8月
「Anita is The Best!」
+Anita was absolutely amazing. Nothing short of amazing. Extremely attentive. Always has a welcoming smile and asks if anything is needed daily. Has truly made the experience all the more interesting and I would definitely enjoy another business trip here as long she's there.. Give this woman a raise and promotion. Such a sweet lady. Samuel S. Room 313
「Marriott Bonvoy Bad experience」
+I chose this hotel for a one night stay because according to reviews on TA, they were ranked 2nd by customers. Overall, the stay was fine. However, when I tried to book online, I kept getting looped by Marriott Bonvoy and could never create a new password. My fault for forgetting the older one. After frustrations, I called the customer service number. I was told there was a 15-minute wait and I could get called back and not lose my place in line. Never got called. My rate booked was supposedly $175 online. It was $199 base rate when I arrived. I talked to the manager and explained what I had been through. She said she saw a base rate of $197. Still, higher than the $175. Again, although the stay was comfortable, the overall booking experience with Marriott was not good.
Toshua
アメリカ合衆国 · 家族旅行 · 2026年7月
「⭐⭐⭐⭐⭐ We really enjoyed our stay at the Residence Inn by Marriott in Augusta. The hotel was very clean, the staff was f」
Arshea Gaines
アメリカ合衆国 · ひとり旅 · 2026年7月
「Loved it.」
+It was comfortable, quiet-even on the weekend of the 4th. Clean. Great location near shops restaurants. Bed comfortable, they allowed early checkin. Check in and check out was smooth and breakfast was delicious.
−They did not have a pool. The tv kept lagging with Netflix. There was no lotion provided.