「MyPlace Hotel is so much nicer.」
+Hotel doesn’t clean your room, you have to request it even if you’re on extended stay and it’s been a week+. Front desk is never there during the day or answers the phone and good luck getting anything mailed here if needed.
+The overall stay was fine for the price point. Staff was friendly at check-in, the breakfast seemed pretty normal for a continental breakfast, no complaints there. The room was pretty clean, though you can tell there are areas that could be updated. Only con-the pool was closed so we had a very upset toddler who just wanted a swim. This wasn't mentioned on Expedia, otherwise we would have just stayed somewhere else.
+Room was clean. Need to placd carpet. Water pressure in shower was not great.
「Great place to stay.」
+Yes!!! Scrambled eggs, biscuits and gravy were hot and delicious!!! The suite was very spacious. Bathroom floor was dirty- had long black hair in the corners. The tub didn’t drain very fast. It could use a few updates.
+Property is showing it's age and could've been cleaner. But friendly staff, good coffee (even late in the evening) in the lobby, decent breakfast, comfortable bed. Fine, but not great.
+Requested refund before unloading luggage into room. Room was filthy. Bedspread had numerous nasty stains and room walls had obvious mold and water damage issues. Hair in bathtub and commode rim dirty. Pictures were taken as proof. I explained that my sister had just had heart surgery and lung issues and absolutely could not be exposed to these conditions. The health department should be alerted.
+The guy at the front desk made us feel welcomed and gave us friendly and helpful service. The complimentary breakfast was nice to have but eggs, biscuits, and sausage could be served at a better/warmer temperature.
barbarasW5423PW
家族旅行 · 2025年8月
「Bad experience in St Joseph Missouri」
+The hotel room was one of the worst I've ever stayed at. In the shower, there was mold everywhere. Additionally, it was very clear that no effort was being made to update the rooms. The hotel receptionist was also the person to clean the rooms. I will never stay at this hotel again. If I had had other options, I wouldn't have left and paid for another room.
「Disappointed」
+I had to go get my own towels. Breakfast biscuits were hard as hockey pucks and the gravy was cold and the cafe had only been open for 30 minutes.
+My family and I checked in quite late after a long day of traveling. The instant we checked into our room, there was an intense smell but we just let it go because we couldn’t identify what it was. We started setting up for the night when my son attempted to take the pull out couch out. Upon doing so, he asked what something was on the couch. Clear as day, the mattress on the couch had rust stains and a giant section of mold. We went down to the front desk and they gave us a new room, which we were very appreciative of. Unfortunately this room not only had mold on their pullout couch too, there was mold on the walls (it was not dirt) and on the window curtains. He attempted to put us in another room but again it was the same. We were told we would get a refund but it would be taken care of the next day when the manager was on property. There was no way we could stay on property with little children. Unfortunately, after going back and forth between Expedia and them, they are refusing to give us a refund. If you have little children, allergies, or sensitivity’s to mold, don’t stay here.