Garnet
カナダ · 家族旅行 · 2026年10月
「Improve the housekeeping and maintenance and this would be a great place.」
+Our family needed two rooms, and we felt the price for two queen-bed rooms with balconies was excellent compared with similar options in town. The beds were comfortable, and the rooms offered nice views of the lake and park, particularly from the second and third floors. We were fortunate that no trains passed by while we were at the hotel. One of our two rooms had earplugs on the bedside table, although we weren’t sure whether they were provided by the hotel or simply left behind by a previous guest. The location is very convenient, aside from the nearby train tracks. There is a grocery store and mall next door, and the waterfront park and walking path are also close by.
−The parking lot is quite narrow, so anyone driving a truck or larger SUV may find parking difficult. Unfortunately, we had several cleanliness and maintenance concerns. Both of our rooms had hair on the bed linens. One room had earplugs on the bedside table while the other did not, so we weren’t sure whether they were supplied by the hotel or left behind by a previous guest. The room without earplugs on the bedside table actually had one on the floor near the door when we arrived. One of our rooms had no bathroom linens other than a floor mat. On the wall beside the sink were two noticeable smears that appeared to be bodily fluids, one reddish and one yellow/green. The shower curtain had a large tear. The water pressure and temperature in the showers were poor in both rooms. We found a glow stick that was still lit beside one of the beds, which, combined with the other issues, left us questioning how thoroughly the rooms had been cleaned between guests.
Shimizu
カナダ · カップル · 2026年10月
「We’re relax」
+Staffs are very friendly and helpful 😄
−The sheets are too much bleached. The smell are very strong.
Wang
カナダ · 友人グループ · 2026年10月
「一般般」
−简陋简单还没有早点，而且也不便宜，价钱和房子不成正比
Davy
カナダ · カップル · 2026年10月
+room was generally quiet except for the train near the hotel...however we are aware of this as we've stayed here a number of times and we're advised of this by staff.
Robert
カナダ · カップル · 2026年10月
+The room was clean and comfortable. A bit worn. If you have mobility issues, you do need to let them know because there are stairs on every floor in the hallways. There is an elevator to the upper floors but to avoid stairs you need to go outside and through a different door. The staff were very friendly. A bit over priced for off season. But overall a decent place to stay.
BILL
カナダ · ひとり旅 · 2026年10月
+Clean sheets
−There was a few dead insects by the window and leftover food in the fridge from previous users
Roald
カナダ · 家族旅行 · 2026年10月
+Staff was very nice, room had high end furnishings, and a lot of detail was put into the presentation.
−I am allergic to the main cleaning product scent they use. The air in the room was so thick with it that I got super congested, with burning lungs and could not breath, so I spent the entire cold october night with the door cracked open to allow enough air turn over to make the room survivable. The establishment should take into consideration that some people have sensitivities to common cleaning product scents, and if they actually wanted to be accomodating to everyone they should be using scentless hypoallergenic cleaners, and even still avoiding leaving residues of soaps, scents, or cleaners on surfaces and or fabrics. The bedding was also washed with too much soaps, and would have suffocated me as well had I not brought my own bedding in expectation of this all too common mistake. Over all everything else about the establishment was great, but due to the severity of this issue it cost them most of their points.
Beata
カナダ · カップル · 2026年10月
「Great Staff」
+Location
−No closets
Sathindu Udesh
スリランカ · 家族旅行 · 2026年10月
「Was good. Its time to upgrade the furniture.」
+The scenery from the room, staff, cleanliness
−Was clean. But there were a fly and an insect inside the room. Clean and new beddings, towels. Furniture is really old and outdated.
Tanis
カナダ · カップル · 2026年10月
+The view was pretty in the morning and the walking path along the lake was great. The sister hotel, Prestige Lakeside Resort, has fantastic food!
−The parking situation was not ideal, as the stalls were small and slanted on a hill, making parking somewhat difficult. The train blows its horn in the early morning, and although earplugs are provided, they do little to block out the noise because the train passes so close to the hotel. It was also quite confusing to find our room using the elevator. aTbe pool and bathrooms at the sister hotel was not clean.