「Excellent Stay」
+I just need to say what a fantastic manager and team at this hotel. I stayed here with my daughter for over a month and she was very unwell during our stay and the whole team couldn’t do enough for us. They checked on us every day to see if they could provide any assistance and went above and beyond with their help. The rooms are spotless and the food was great. We enjoyed every single meal. Thank you so much to Sean and his whole team for taking care of us during our stay.
「Want an Stress-Free stay? Don’t book here.」
+The staff were friendly, but we requested to move rooms and they never followed up. The walls are very thin. I’ve experienced many rude and inconsiderate people here. Go to the Crowne Plaza instead if you want a nice, stress-free stay. Experience: The people next door were incredibly loud during quiet hours and when asked to reduce the noise she was incredibly rude and slammed the door in my face. When I informed the staff, nothing was done about it. They say something will be done, but they are empty commitments.
danielsY1336YO
出張 · 2025年11月
「Amazing service」
+I stay in a lot of premier inn’s & this is by far the best one, from the food quality to the service I’ve received, nothing was to much trouble. I would like to give a special shout out to Jake who was their during my stay yesterday, even though he seemed rushed of he’s feet, he always had a smile on he’s face. I would like to say a massive thank you to the housekeeping, when I asked for extra towels & tea & milk, they gave it me straight away. You have an amazing team, but Jake definitely a shout out. He worked extremely hard under the pressure, that he seemed under, I will definitely be telling my colleagues how amazing this hotel was & the service I received.
H1257XUjordans
ひとり旅 · 2025年11月
「A perfect stay」
+Stayed here this month and the rooms are grate and clean the was a young man named Jake he was very helpful and a nice young man a credit to the company I will be staying again at some point definitely also the food was well cooked and delicious my compliments to the young male chef
jaderO19PG
友人グループ · 2025年11月
「Thank you」
+Had a lovely stay here. Jake really made us feel comfortable and welcome and helped when we needed him too. Brilliant service.
「Weekend visiting family in Solihull」
+This hotel is in a great location. The room was spacious, clean and comfortable. The bed was comfy. The bathroom was spotless and we had plenty of towels. It would be helpful to have a couple of drawers (rather than 1 long shelf) and a bottle of water in the room would be a nice touch! The breakfast was quite nice. Overall, we had a very good experience and I would recommend this Premier Inn.
+Ziemlich gut
「Both thoroughly enjoyed our stay」
+We found the room very clean. Bed was so comfortable we slept very well. The staff were very friendly and helpful. The breakfast was cooked to perfection and very good value. Would definitely recommend this hotel. It is so well sited for the town centre
「Clean and comfortable」
+A good one night stay, but more expensive than the usual premier inn price owing to high demand in the area. The first room I was allocated had an interconnecting door. As I’ve had bad experiences with noise from interconnecting doors in the past I asked if I could be moved, and this was done happily and quickly. Thank you 😀 I ate in the hotel restaurant in the evening, the food was ok, but I’ve had better. Breakfast was standard Premier Inn fayre, tables were cleared and cleaned quickly but a new toaster is badly needed.
「Pleasant stay」
+I arrived in good time. I booked in at the given time and the room was ready. It was cosy and comfortable. It was clean and inviting. The breakfast was very good.