+Greats
「WELL DONE MANAGEMENT AND STAFF 👏」
+We have been travelling around Wales, Devon and Berkshire for the last 2 months … This PREMIER INN Caversham Bridge was by far the BEST we stayed in compared to 6 others we stayed in. CLEAN … COURTEOUS STAFF … GOOD LOCATION WELL DONE MANAGEMENT AND STAFF … 5 STARS
1147sandyt
家族旅行 · 2025年11月
「Great place to stay and breakfast the best.」
+Wonderful place to stay. Shanki (not sure of the spelling) on reception was so helpful and friendly. The room we were allocated was quiet and as usual the bed so comfortable. Great night sleep. Big Thankyou to Jorge, Veska (great cooked breakfast) and Judith (so attentive and helpful). Overall a great place to stay.
michaelkV9081WH
カップル · 2025年10月
「Poor breakfast experience.」
+The hotel had plenty of free parking and was ideally situated just a ten minute walk from the city centre. Our check in was friendly and efficient. The room was exactly as you would expect from a Premier Inn. Large well equipped, tastefully decorated, and spotlessly clean. The breakfast was unfortunately disappointing falling very far from the usual standard we have cone to expect from a Premier Inn. After being seated had to wait nearly 30 minutes for someone to take our order. Then the waitress disappeared for more than 20 minutes leaving nobody in the dinning room. Due to the absence of any staff in the dinning room my wife had to go to the service hatch to retrieve our breakfasts. The breakfast itself was actually very nice. It was just a shame the service was so poor. Overall our stay was pleasant it was just a shame the breakfast service was so poor.
notthatfussy007
出張 · 2025年10月
「Julia is amazing」
+Julia is top notch. Night support was 5*. Helped us order some food and was understanding of our midnight munchies. Room is standard and facilities are as you expect.
T1062RNalang
出張 · 2025年10月
「Pay rise for Julia」
+The receptionist Julia was absolutely fantastic, extremely helpful, and deserves a pay rise to at least £25 an hour for being so professional
+Budget hotel, better than most
「Always a pleasure to stay at a Premier Inn.」
+Premier Inn brand always pleases. Not looking for a luxury hotel but clean, comfortable, accessible more important. Happy to recommend.
janemG9139TW
家族旅行 · 2025年10月
「Not great」
+Slightly offhand reception even though we had booked early booked in. Bedding was much too heavy. Should have feather bedding. No bananas at breakfast
actiongirl5
カップル · 2025年9月
「We were given the worst room in the whole hotel.」
+Having stayed at this hotel several times previously we opted to stay once again having to attend an event close by. Check in was very good and a friendly service as always but the room was terrible. Firstly the toilet seat in the room was from a childs toilet and made to fit an adults toilet. However unfortunately it didn't fit and when you flushed the toilet everything that went down the toilet would be fired out of the pan and that was evident as the edge of the pan was not clean from the previous person. I had to clean the toilet again with my Wetones. Having seen this I reported it immediately to reception we received an apology but we could not be moved rooms as there were no other rooms.....the hotel was fully booked. The best that could be done was our breakfasts were refunded. I guess that was the best that could be done and we are no unreasonable people we remained having travel 4 hours to get to Reading and being completely exhausted. As soon at it got to 9pm there was none stop traffic coming and going from the Toby Carvery next door. In fact our room 309 over looked the pub and it felt like during the night we were inside the pub we were that close and it was so loud.