+Filthy, used sheets on bed in first room, Manager blamed his staff and also commented on the aircon which didn’t work. I swapped rooms for ok sheets, next morning saw how much the floor filthy, broken and loose tiles, broken light and bathroom smelt of urine. Couldn’t wait to get out. Could see all parts of this hotel were severely neglected and dirty. Totally misrepresented online. Don’t go there!!!
+All ok.
+リバーサイドに近いエリアで朝は読経が聞こえ、トンレサップ川に朝日を見に行くこともできます。 エレベーターがないので、荷物を自室に運ぶのは大変です。特に螺旋階段には苦労しました。 英語が話せないフロントスタッフもいるので、翻訳アプリを介してコミュニケーションを取りましたが、親切です。 朝食は「バスがいないので提供できない」と言われました。ホテルの前に露店が並んでいるので、そこでもいろいろ買えます。
+Staff amenities such as working refrigerator and TV were not provided. Attention to customer was lacking and the customer was made to wait more than 30 min to receive the keys
「Slightly disappointing」
+When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that. The location is good, the room was clean and there's a great little coffee shop next door.
「Inte vad vi hade förväntat oss」
+För priset vi betalade, hade vi förväntat oss mycket mer. Smutsiga sängkläder, nedgånget och slitet rum, dåligt med varmvatten i duschen, frukost ingick inte. Säkerhetsskåpet fungerade inte. Vi påpekade detta, men det åtgärdades aldrig. Luftkonditioneringen var inte på när vi kom till hotellet. Den var dessutom väldigt svag, så det tog ett par timmar innan det blev svalt i rummet. Servicen från personalen var bra och hotellet låg bra till.
Verified traveler
家族旅行 · 2019年12月
+Location is really nice. Staff is really helpful and nice. Rooms/bathrooms are nice and clean
「Location good」
+Good location to visit palace and silver pagoda and easy walk to riverside and busy nightlife area. In street nearby was large pile of dumped rubbish that did detract from immediate area but you could out to street 240 to miss this. Nice balcony to relax and wind down on.
「Would book again.」
+Great hotel and good location for our brief stay.
「Hôtel bien placé.」
+Hôtel très bien placé, personnel sympathique, chambres propres.