Richard
フランス · 家族旅行 · 2026年10月
+Très bel établissement avec une ambiance assez festive et des jardins magnifiques. Notre chambre aurait pu être plus grande mais elle était soignée et confortable avec une très bonne literie. Le petit-déjeuner est excellent et d'une variété exceptionnelle. Le personnel est, comme toujours en Chine, parfaitement à l'écoute et manie assez bien l'anglais dans cet hôtel.
−Les alentours sont un peu tristes et sans grand intérêt. La piscine intérieure est petite et vieillissante.
LOH
シンガポール · 家族旅行 · 2026年10月
+I had an excellent stay at the hotel! The overall experience was wonderful, from the comfortable accommodation to the quality of service provided by the staff. A special mention goes to Polly, who was incredibly friendly, helpful and attentive throughout my stay. Her warm attitude and excellent service made me feel very welcomed and well taken care of. Thank you to Polly and the entire hotel team for making my stay such a pleasant and memorable experience. I would definitely recommend this hotel and look forward to staying here again!
Yvonne
アメリカ合衆国 · カップル · 2026年10月
「Good experience and beautiful hotel」
+Classy ancient hotel
−The location is kind of far away from the restaurants or shops
Quoc Lam
オーストラリア · 家族旅行 · 2026年10月
「Best hotel in Suzhou」
+Exceptional 100/10 The hotel just renovated everything spot less clean The garden surrounding the hotel so beautiful and amazing pan man big garden connect with hotel that's the bonus for guests staying this hotel don't need to pay for entry Breakfast was so much food and fresh make every day and we love the way they served so fast and easy for pickup the food The stuff clean up the table very friendly Those ladies at the lobby check in was so professional and friendly The concierge services gentlemen who helped me to book a van so nice and helpful The hotel rooms so beautiful and big The bed was new and so comfortable Hotel cleaning lady working so hard keep changing new bath towels and top-up everything you need every day Every where we walked around the hotel stuff keep asking for help us The big bath tub in the room is the place we love to spend more time every night before sleep
−Nothing
Xiaohong
アメリカ合衆国 · カップル · 2026年10月
「The dinning area in the morning is chaotic.」
+The environment is beautiful
−The laundry facility is difficult to use as the dryer does not give a set time for drying time, it goes auto then you don’t know how long it will dry
Soon
マレーシア · 家族旅行 · 2026年10月
「Very enjoyable overall and I would stay here again if I come to Suzhou in the future.」
+The architecture and design are superb; perfectly fit the city of Suzhou. The quality of the furniture and fittings is top grade. The buffet breakfast was very good. Apart from one or two cases, the staff were very friendly and very helpful.
−Not a serious complaint but the hotel is like labyrinth. Quite difficult to find our way around and a lot of walking is involved. The dishes served at the buffet breakfast not very consistent. One morning the "beef noodle" had no beef. The coffee machines were very slow and when there were a lot of non-Chinese tourists who generally prefer coffee, there was a long wait.
Roberto
イタリア · 家族旅行 · 2026年10月
+Struttura molto bella, in stile. Vicinissima ad alcune delle attrazioni turistiche di Suzhou. La suite era spaziosissima e comoda, con due toilette.
−La colazione è molto ricca soprattutto sul cibo orientale, ma è migliorabile per quanto riguarda il cibo internazionale, in particolare la colazione dolce.
Tracy
オーストラリア · カップル · 2026年10月
「Accomodation great food not so great」
+The room sizes
−The buffet breakfast Dried out & same selections The seafood buffet Was dried out
Y.W.H
台湾 · カップル · 2026年10月
+房間優雅別緻 景觀特別
−無
Layla
アラブ首長国連邦 · カップル · 2026年10月
「Acation」
+The size of the room Price
−Breakfast the refill of the items was very slow, most of the time there was no available options because of the delay