「Stengt hotell uten at vi ble informert av hotels」
+Da vi kom til Colombo om natten, og ringte hotellet for å gi beskjed om at vi kom, fikk vi beskjed om at hotellet var stengt/solgt til noen andre. Vi måtte der og da booke oss inn på et annet hotell kl03.00 om natten...… Hotel.com hadde ikke gitt oss beskjed om at hotellet var stengt...….
+Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
+Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
+Stille rolig sted. Ikke tilgang til strand. Ikke pool bar. Serverer ikke alkohol.
Verified traveler
家族旅行 · 2019年3月
10.0+The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
「Pleasant Hotel」
+Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
+The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too. The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel. Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we
Verified traveler
2018年12月
6.0+広い部屋でゆっくりくつろげる
Verified traveler
2018年12月
8.0+good amenity
「Location good but not value for money」
+VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE PHONE NOT WORKING BATHROOMS NOT CLEAN NO VARIETY OF FOOD