「My stay」
+The floor has streaks on it, smeared not clean. The toilet smelled like urine. I was by the elevators, very noisy. Don't know why there was banging and clunking all night. Also seems their robots to deliver things are noisy making announcements and going over floor surface changes. Reception didn't speak English, but phone translation worked out ok
+Very good! Breakfast the best
+Nice interior design. Clean. High quality linen/bed sheets.
+Not feel very good in this hotel
+Friendly staff clean room nice and quiet. & lovely breakfast
+The address listed in hotels.com is not correct. The taxi dropped us off at a different hotel because of this. Then the check in took forever because they had to make copies of the passports and visas.
「Very good stay」
+Overall very good stay. Big room, clean, comfy, quiet and convenient. The only issue is the lighting controls in the room. It is difficult to use at first until you figure out what each mode does. I would recommend to the hotel to have a quick room lighting guide for the guests. This would have made it more enjoyable. It's the difference between a 9 to a 10 rating.
+It is located at remote area..No convenience store nearby
「I would book this hotel again!」
+I read reviews before booking this hotel near teh shanghai pudong airport . I found the beds very comfortable, and soft, like noted in the advertising... Our room had an amazing shower, nice couch, wifi worked well... and the staff was helpful... IF YOU CAN navigate chinese. When I arrived at Pudong, i called the number for info on the shuttle bus... I made the mistake of asking in English, and got a brief answer in Chinese and hangup ... I called back and used Chinese, and they were helfpul. Check in was quick, and easy. You would not need to know any Chinese to check in. The room was great, shuttles ran on time. Staff really tried to be helpful. When I did not understand something, they staff spoke into his phone translator and let me read... no i did not need an upgrade. (It was about $7 USD if I wanted it). I would book this again. Also I found the 2.8 miles or so is definnitely as the crow flies, as to navigate around the airport took about 20 minutes. So be ready for that! If you don't mind the language issue, and the 20 min. shuttle... book it!
+I called the hotel to try to change the check in date but they only spoke to me in Chinese and when I asked if there is anybody who speak English, they hang up on me.