「Not again」
+Upon checking in lift not working and we were in 3rd floor , NO water or drinks in room , mouldy shower area . Went to the bar and was told they have no bar ! Er yes you have what’s this , cat just get a drink as no area . Only food and can get drink with food . Never heard of it . Free parking was the only good thing
「Comfortable and easy access , no vegan breakfast options and staff attitude was questionable.」
+The reception staff were really helpful. All went smoothly and great that is has a 24 hour reception.Room was very comfortable and we slept well even though we were close to nigh clubs it was very quiet. The breakfast menu seems luxury however when we mentioned we were vegan the staff member seemed put out (huffing, sighing and rolling eyes) she asked if we ate eggs??? Then proceeded to say we could have the Mondo breakfast without eggs, sausage, bacon etc. As our life choices seemed to be too much for the staff member we opted take dry toast and beans, so not so luxury at all. I accept that catering for vegans may be outwith the norm, but this is a hospitality hotel / restaurant that has a lovely separate vegan menu for lunch and dinner. It wouldn't take a lot to add this to the breakfast menu. The staff attitude however is something that really needs t be addressed. We should have not been made to feel that we we a nuisance because of what we choose to eat or not eat. If this was a religious choice would the attitude be different? We will be visiting again as have family there but because of the staff attitude at breakfast we will think twice about booking, which is such a shame.
walshysalford
ひとり旅 · 2025年11月
「Great value budget hotel」
+I was in the area to watch local football team Albion Rovers Fc and chose this hotel as was only 1/2 a mile away from the ground (just my luck however that the match was called off due to poor weather!!) I missed the hotel at first when following sat nav but turned around and found the car park on the upper level ( not sure how to get to lower level) The hotel is great. Friendly welcome from reception (entrance isn’t on main st as that’s the mondo restaurant but done a few steps to the side is where the hotel entrance is. Room was clean and comfy bed ! I was on the 3rd floor and like other reviews have stated, there is a nightclub nearby but I wasn’t disturbed by it all and I’m a light sleeper !! En-suite clean and decent walk in shower. Tea/coffee and kettle (found inside the wardrobe) was fine. I booked direct with the hotel so got breakfast as part of the stay. You can help yourself to coffee from flasks which was fine. Breakfast wasn’t buffet but service from a waitress who was really pleasant. Food was a little on the small side tbh (one sausage, one bacon served on toast) but I’m on a diet so no probs lol! It did say on the menu for extra items there would be an extra charge
briancV1014SG
家族旅行 · 2025年10月
「Shame no Bar」
+Great Staff excellent service. Nice and tidy hotel. Would have given 5 stars but felt it was let down by not having a rest bar/Lounge
+Overall a good priced hotel slightly out of the city with free parking. Rooms are small but clean and comfortable.
+The staff - particularly the evening clerk who checked me in was a pure delight. The pillows are very flat. The hotel is nice, but on first arrival felt a little sketchy. There are a couple restaurants in the area, but they weren't good. It's convenient to the rail station so easy to take side trips.
+Spotless and quite
+Clean rooms and friendly staff - plus the restaurant onsite has everything you need.
+Nice hotel.
+Stayed for 1 night. Nice hotel. Restaurant was really good for dinner and breakfast.