Troy
アメリカ合衆国 · カップル · 2026年8月
「Great Job !!!」
+Staff and service
−No issue
「Thanks to the staff」
+John in hospitality(kitchen)was amazing. He was super helpful and extremely kind. Thanks for making my trip one to remember
IAsia
アメリカ合衆国 · カップル · 2026年7月
+Very easy to find . There were a lot of food options and stores in the area! Easy check in , the room was very nice.
−No microwaves in room . The microwave down stairs was dirty. The lobby was very loud after 11pm
Debra
アメリカ合衆国 · 友人グループ · 2026年7月
「I will never stay at this location again. Several of the hotel employees were rude and unprofessional. The stench was un」
+Convenient location to stores and restaurants.
−The customer service experience was horrible. Upon check in the front desk staff was extremely rude, condescending and impolite. The dining experience was uncomfortable. Restaurant/bar employee was very rude, vulgar and unprofessional. Consistent use of profanity on personal mobile device. Short and impatient with customers.
richardmL6115SV
出張 · 2026年7月
「Great service at Mobile Marriott」
+The food service was A 1. Janice kept the food coming out hot and fresh. Sophia was a wonderful server. The front desk staff especially the young black male supervisor Frank was extremely helpful Ashley was great at the front desk also.
brandonbK6761TF
出張 · 2026年7月
「Incredible Hospitality」
+Absolutely amazing service! As a hospitality professional it is amazing to see that there are still servers who are attentive and so welcoming. Sophia and Miss Janice were absolutely incredible! Thanks for the extra watermelon! 🍉🍉🍉🍉
antonio
アメリカ合衆国 · カップル · 2026年7月
「No good」
+People
−No A/C in room Club in hotel Drugs
Samira
アメリカ合衆国 · 家族旅行 · 2026年7月
「Okay」
+Breakfast was good.
−Very disappointed with the cleanliness. The room was dusty, and after sweeping, I collected a shocking amount of hair, lint, and dirt from the floor. The hallway also smelled damp and musty. Definitely not the standard I expect from a Marriott stay.
J663GEjakep
家族旅行 · 2026年6月
「Honeymoon Ruined - Had no clean rooms and they had no idea how to walk guests when oversold/0 clean rooms」
+I messaged on the mobile app at 8:48 PM saying Just Married, I did receive a message saying Congratulations At 9:10 PM I asked about strawberries or an upgrade At 9:35 PM they answered they had no strawberries and couldn't guarantee an upgrade but would check. I totally understand not having strawberries that late at nt We arrived at 10:15 PM and had to wait at check in for 45 mins where the agents Ashley and Aleah were nice but absolutely didn't know what to do or how to handle the situation There was 7 people on the waiting list ahead of us for 1 clean room with 1 housekeeper still there Even if a room had become clean after learning this fact I would not have accepted it because there's no way 1 housekeeper could clean properly or to Marriott standards in this timeframe There was another 12 guests waiting behind us in line There were another 30 reservations still to come in I asked what was the walk gameplan, where were they walking to and what compensation we would be getting and they both looked at each other like I was speaking a foreign language I want to make clear in no way am I upset at the fd agents or blame them for this experience. They did the best they could with no
Daniel
オーストリア · ひとり旅 · 2026年6月
「I could never check in as the hotel was overbooked!!!」
+I could never check in as the hotel was overbooked!!!
−I could never check in as the hotel was overbooked!!!