christel
フランス · ひとり旅 · 2026年9月
+Propreté Beauté de l'hôtel
Capt. Mrinal
インド · カップル · 2026年8月
「Nice comfortable stay with great staff n attention」
+Location
Nikhil
インド · 友人グループ · 2026年7月
「Great property at an amazing location but can be far better maintained for the price you pay」
+We liked the location, the overall ambiance and the grandeur, the view and amenities are all great. Especially the quality of food and brakfast spread is quite good too.
−The cleanliness of common areas like swimming pool, Gym etc. is not up to the mark for a premium property. Even the restaurants and the breakfast area werent that maintained. We could see a cockroach in the breakfast area. Also the staff wasnt that warm or courteous. We definitely noticed a difference since we last came in 2023.
Naveen
インド · 友人グループ · 2026年6月
「Staff service are poor」
+Property location is good
−Activity area in top floor was good .
Amitesh
インド · ひとり旅 · 2026年6月
「Issues made me question thr 5 star status.」
+Restaurant service-The staff tried their best to provide a wonderful experience even with all the summer rush. Swimming pool service- clean pool, very good life guards, they keep an eye on everything and are very quick to take any action. The only addition here could be a small shop to buy or rent swimming related stuff like floaties. Reachability- situated at Barlow Ganj it avoids the peak mussoorie road traffic.
−Cleanliness- if someone just visits for few hours, the property would look clean but in staying and this may be a one off case, we got stained blanket(hidden by the cover), the worst was mold stains on pillow cases. we got it replaced but again got the same next day. Had the panoram view room which is really good but the seating area needs to be kept clean.Had some glass shards there. Also after rains someine should get the seating area or play area cleaned.It was left to dry on thr own So called kids friendly food requests- asked for a simple noodles(plain maggi) and got the answer that its not on the kids menu(never ever saw any kids menu by the way). No attempt of providing a way around or providing something close was made. House keeping can be improved- they are trying but not able to align the service to accomodate guests plans when they are not the room. had to get the cleaning done while we were having in room lunch. Lack of set processes- The property is really good but needs a set of robust processes and guideline to become better. example - while checking out no one bothered to ask how was the stay , any issues, what can we do to improve. I had to share my feedback (main
Karan
インド · 家族旅行 · 2026年6月
+THe property is beautiful with great buffet breakfast spread . Service was great considering the rush at property in month of june . We had a great stay as property is excellent with all facilites and amenities for family and kids .
Jiten
インド · ひとり旅 · 2026年6月
+The terrace with breathtaking view !! What an amazing property ... One of the best in Mussorie.
siddharth2516
インド · ひとり旅 · 2026年6月
「Wonderful stay at Jaypee Residency」
+The location and amneties were superb and very well maintained. The staff was really courteous and made sure the guests were at the ease. They checked multiple times during the stay on how we were feeling and if there were any issues. We faced zero issues and would highly recommend this place.
−Everything was good.
Faisal0303
インド · 友人グループ · 2026年6月
+The location and the view. The staff and food.
Ayush
インド · ひとり旅 · 2026年6月
「Good views but not value for money」
+The location was great and the view was amazing. Breakfast was good with multiple options. We tried the in house food at room and that was okay too.
−The service was slow at all steps. We reached early but the second room was not available even after the checkout time. The cost is way too high . They are a max 8-9k per night kind of hotel.