「The most terrible stay in the last 20 years !!」
+The minute I walked in the hotel I was met by an aggressive guy asking me what I wanted ! After explaining that I was there for check in ! He let me in. In less than a minute he informed me that I have no reservation since they stopped dealing with hotels.com! And in all cases they have not received an email from your end confirming the reservation. I insisted to get a room though since I have already prepaid for it and it was almost midnight.they insisted they are fully booked then magically there was a room after I escalated ! The tc in the room was not working; phone not working, extremely noisy AC and very dirty dusty room and linen. Terrible terrible sleepless night! Kindly arrange for a refund ! Many thx.
+The apartment is huge but furniture is not that good and not maintained well. Breakfast is below average but price is reasonable. Price paid for one day not worthy. The staff is very friendly and supportive.
Verified traveler
友人グループ · 2019年11月
+it was a nice place for family and group . it also has a good location
+جيد الشقق واسعه (الطراز الاطالي)
wahab430
クウェート · 友人グループ · 2019年9月
「Management change led to disaster....」
+I’ve been staying at Hani Suites for a long time now, probably more than 4-5 months.. as I go back and forth to Bahrain.. they just recently changed the management and I think the owner.. which led a to terrible experience! I’ve always been comfortable with my stay as all the staff were friendly and got to know me.. never have I ever been charged for any extra thing ever! When I checked out today.. they literally made me pay for a broken ashtray which my friend broke by mistake.. and they wanted to charge me for a very dirty towel which we needed to clean with.. I promise you that I have done that before with the previous management but they cared most about my experience and my happiness.. not for the price of a freaking towel!!! The whole management and staff changed and they’re not nice nor friendly.. I mean the building itself is pretty old but convenient location and spacious.. that’s why I stay there. And last but not least, there were two rooms and one of them was hot and I called them to come fix it and they claimed that they did but it was still very hot in the smaller room.. and Imagine all of that in the heat and humidity of Bahrain!
punyamalpani
中国 · 出張 · 2018年11月
「Worst stay ever ! super rude manager」
+Worst stay ever in Bahrain From manager to the reception desk staff , all super rude . rooms are dirty and smelly utensils are not there. washing machine not there walls are breaking had booking for 7 nights , left without staying even 1 night. never coming back
Haro313
オマーン · 友人グループ · 2018年7月
「Terrible place」
+The appartment they did not provide kitchen items and we have to ask for it. The bedsheets was dirty and not changed even we found body hair from the previous customers. We try to operate the kettle and there was stinky smell coming from it because it was not cleaned. No hangers in the wardrobe, no enough towels. Next they did not clean the appartment and we have to ask them or beg them to do it. In the second night the airconditioner stopped working and they did not solve the issue. It is horrible place and dirty.
「Very Nice Hotel」
+wonderful location near to Al seef mall (shopping area), the suite is very comfortable and wide, there is a very professional Manger Mr. Ayman I was met him during my stay and welcome us and anything needed he was assisting, cleaning is very good
621himanshug
インド · 2017年12月
「Not A Like」
+whenever we went Bahrain we always use to stay at Hani suites & spa .but this time totally not like before .the bad service start at airport pickup guy from hani he at airport but hes refuse to pickup and say i don t have your name even we already update at hotel and we have to wait 1.30-2 hr. at airport for pickup. in room service also very bad safe locker is not working , wardrobe door not working ,they not clean room on daily even you put tag on your door , for room service you need to call for room servies
467tamers
エジプト · 家族旅行 · 2017年3月
「short & nice」
+it was only one night with my family in 2 bedroom apartment, but we really enjoyed the place a lot, very nice furniture, modern looking apartment, internet service very nice, location very good and easy to access. thanks for the hotel reception team.