Jagjit Singh
インド · 家族旅行 · 2026年10月
+Hotel And staff very Good
Lavanya
インド · 友人グループ · 2026年10月
「Worth it.」
+Overall experience was good.
bryony
イギリス · カップル · 2026年10月
+This hotel was a huge disappointment, the pool was too dirty to use, the rooms and bathrooms were grim and the place was really run down. The "breakfast buffet" was non-existent except for some cornflakes although we were given some pancakes. When we complained and asked for a reduction of our room rate because the pool was too dirty to use, the manager got aggressive and threatened to phone the police and then asked to not leave a bad review. It's such a shame because this place could be absolutely stunning if it were clean and well maintained, the decor was so unique and the beds were fairly comfy. The rooms were large with access to the balcony. All it needs is a bit of care! If the pool was clean, the rooms cleaned up and the place given a lick of paint, some nice finishing touches and a spruce up, it could be made into a really nice hotel, but unfortunately, it was dire.
AMIT
インド · 家族旅行 · 2026年10月
+Staff was very nice .
−Swimming pool was not clean, my child unable to swim.
Harshit Kumar
インド · ひとり旅 · 2026年9月
+Wonderful place to stay at a great location
−Everything was good
Prakash
インド · 家族旅行 · 2026年9月
「Over all good experience」
+Nothing specific
−indian food was not available
Mukeem
インド · カップル · 2026年5月
+I had one of the worst hotel experiences of my life at Vimal Heritage. I am extremely disappointed with the overall service and facilities provided during my stay. The main issue was the air conditioning, which was not working properly at all. Despite informing the staff multiple times, no proper solution was provided. It was very uncomfortable, especially in such hot weather, and it completely ruined my stay. The room was not maintained properly and did not match the expectations shown online. Cleanliness was below average, and the staff response was slow and unprofessional. Instead of solving guest problems, they kept giving excuses. A hotel should provide at least basic comfort, but unfortunately this property failed badly. I chose this hotel expecting a peaceful and comfortable experience, but it turned into a frustrating and stressful stay. The management seriously needs to improve customer service, room maintenance, and especially the AC system. Guests pay money to relax and enjoy their stay, not to suffer in uncomfortable conditions. I would not recommend Vimal Heritage to anyone looking for a quality hotel experience. There are many better options available. Very poor manag
−“The AC was not working properly during my stay. The room was uncomfortable and the service was disappointing. Overall, it was one of the worst hotel experiences I have had.”
Navrup
インド · ひとり旅 · 2026年4月
+Supporting staff.
−Mattresses must be replaced.
Martin
ドイツ · カップル · 2026年3月
+Alles sehr gut, nur leider war der Pool nicht in Betrieb.
Clémentine
フランス · 友人グループ · 2026年3月
「séjour agréable, hôtel très charmant」
+La décoration était particulièrement charmante et soignée. En particulier le petit jardin du restaurant qui offre une belle végétation Le personnel est agréable